Client Services Director

2 weeks ago


Fatih, Istanbul, Turkey Tbwa ChiatDay Inc Full time

At Hogarth, we are passionate about delivering relevant content across all channels and media.

Our team of 7,500 craft and technology experts brings together creative, production and innovation to help clients succeed.

We are seeking an experienced Project Manager Lead to join our client services team.

This role requires a strong understanding of project management principles and the ability to apply them in a fast-paced environment.

The successful candidate will be responsible for managing project stakeholders, overseeing a project delivery group and ensuring timely delivery of projects.

  • Manage project lifecycle from brief ingest to delivery
  • Day-to-day contact for agency/client stakeholders and internal departments
  • Maintaining and building client relationships
  • Coordination between project/transcreation management, design and production teams, client and agencies
  • Respond to information requests from Senior Project or Account Directors
  • Maintain, manage and coordinate communication between all stakeholders
  • Work closely with internal teams, e.g. digital, transcreation and broadcast
  • Handle client campaigns from planning through to delivery
  • Manage timelines and set realistic expectations with client
  • Highlight and escalate quality control issues
  • Distribute contact reports and agendas
  • Manage agreed budgets and administration


  • Fatih, Istanbul, Turkey Wunderman Thompson Full time

    About the OpportunityWe are excited to announce an opportunity for an experienced Account Director to join VML. As the Account Director, you will play a critical role in driving client success by providing strategic direction and support.Key ResponsibilitiesStrategic Planning: Develop and implement strategic plans to achieve client objectives.Client...


  • Fatih, Istanbul, Turkey Afiniti. Full time

    Associate Director, Client Data ServicesPosition: Associate Director, Client Data ServicesLocation: Istanbul, TurkeyJob Id: 2280# of Openings: 1About AfinitiAt Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple...


  • Fatih, Istanbul, Turkey Afiniti. Full time

    Location: Istanbul, TurkeyJob Id: 2278# of Openings: 1About AfinitiAt Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people...


  • Fatih, Istanbul, Turkey Adform Full time

    Role and Responsibilities:\This role presents a unique opportunity to join a global leader in ad tech and work with household brands. You will be responsible for managing and growing existing client accounts, collaborating with the İstanbul Team across the entire spectrum of our business.\You will work closely with the Account Director to map client...


  • Fatih, Istanbul, Turkey Afiniti. Full time

    About UsAfiniti is a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections.We revolutionize...


  • Fatih, Istanbul, Turkey Deutsche Bank Full time

    Position OverviewJob Title: Client Service Analyst / Securities Services (SeS) - Relationship & Transaction ManagementCorporate Title: AnalystLocation: TurkiyeOverview [Business/Role Specific Description]Client Service Analyst will be responsible for client management and all aspects of the client services delivery including day-to-day business, new product...


  • Fatih, Istanbul, Turkey Insider Full time

    As a Client Success and Retention Director, you'll play a critical role in driving business impact at Insider, a leading B2B SaaS company.We're a woman-founded, women-led B2B SaaS unicorn recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards. We named in The Top 10 Best Software Products with the most #1 rankings.Key...


  • Fatih, Istanbul, Turkey Insider Full time

    Welcome to Insider, a B2B SaaS company that's revolutionizing the way businesses interact with their customers. As a Digital Client Partner, you'll be responsible for building strong relationships with our clients and ensuring they receive maximum value from our services.You'll work closely with other Digital Client Partners and Account Directors to provide...


  • Fatih, Istanbul, Turkey VML South Africa Full time

    About the JobWe are excited to announce an opportunity for an experienced Account Director to join VML South Africa. As the Account Director, you will be responsible for providing strategic direction and support to clients in driving short-term sales and building long-term brand value.Key TasksProvide strategic direction and support to clients.Lead agency...


  • Fatih, Istanbul, Turkey TalentWay Consultancy Full time

    About the PositionWe are seeking a highly skilled Customer Experience Director to join our team in İstanbul. As a key member of our global organization, you'll be responsible for driving business growth through effective customer service strategies and leading our customer care team.Main Responsibilities:Develop and implement a customer-centric approach to...

  • Sales Director

    2 weeks ago


    Fatih, Istanbul, Turkey ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Director to join our team. As a Sales Director, you will be responsible for leading the sales team and driving business growth.Key Responsibilities:Develop and execute sales strategies to achieve revenue targets.Lead and manage a high-performing sales team.Maintain strong relationships with...


  • Fatih, Istanbul, Turkey Accedo TV Full time

    Job DescriptionWe are seeking an experienced Operational Leader to join our MS team as the primary contact for client services. In this role, you will drive the overall coordination and governance of our managed services, ensuring operational excellence across all offerings.You will act as the primary escalation point for major service concerns, fostering...


  • Fatih, Istanbul, Turkey VML South Africa Full time

    Job DescriptionThe Care Center Services Director will be responsible for leading a team of care professionals in providing exceptional customer service. This includes developing and implementing processes to improve customer satisfaction, reducing wait times, and increasing first-call resolution rates.You will work closely with other departments to ensure...


  • Fatih, Istanbul, Turkey Aon Full time

    The Client Services & Operations Team in Reinsurance Solutions at Aon is looking for an experienced professional to join their team as an Account Executive.As a member of this team, you will have the opportunity to work with a dynamic group of professionals who are passionate about delivering innovative solutions that support Risk management.Your key...


  • Fatih, Istanbul, Turkey Wunderman Thompson Full time

    Role Summary:We are seeking an experienced Account Director to join our team. As the Account Director, you will be responsible for providing strategic direction and support to clients in driving short-term sales and building long-term brand value.Key Deliverables:Develop and implement effective project plans to meet client objectives.Collaborate with...

  • Senior Sales Director

    19 hours ago


    Fatih, Istanbul, Turkey Boyden Full time

    6 days ago Be among the first 25 applicantsDirect message the job poster from BoydenExecutive Search | Leadership Advisory | People AnalyticsSenior Director – Sales and Account Management - Consulting ServicesWe are currently recruiting for a Senior Director – Sales and Account Management on behalf of our client, a globally recognised leader in their...


  • Fatih, Istanbul, Turkey Afiniti. Full time

    Client Data Services ManagerIn this role, you will manage and analyze large datasets to identify trends and patterns that inform business decisions. You will work closely with clients to understand their data requirements and develop customized data solutions.About the Role:You will have the opportunity to work on high-profile projects, collaborating with...


  • Fatih, Istanbul, Turkey OLIVER Agency Full time

    About the RoleWe are seeking a highly experienced and results-driven Account Director to lead our client success team at OLIVER Agency. As an Account Director, you will be responsible for driving business growth, developing strategic partnerships, and delivering exceptional client experiences.Key ResponsibilitiesDevelop and execute comprehensive account...


  • Fatih, Istanbul, Turkey MasterCard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships,...


  • Fatih, Istanbul, Turkey ManpowerGroup Full time

    Job OverviewWe are seeking a highly skilled Luxury Goods Customer Service Director to lead our team in delivering exceptional customer experiences in the retail luxury goods industry.