Client Services Director
2 weeks ago
At Hogarth, we are passionate about delivering relevant content across all channels and media.
Our team of 7,500 craft and technology experts brings together creative, production and innovation to help clients succeed.
We are seeking an experienced Project Manager Lead to join our client services team.
This role requires a strong understanding of project management principles and the ability to apply them in a fast-paced environment.
The successful candidate will be responsible for managing project stakeholders, overseeing a project delivery group and ensuring timely delivery of projects.
- Manage project lifecycle from brief ingest to delivery
- Day-to-day contact for agency/client stakeholders and internal departments
- Maintaining and building client relationships
- Coordination between project/transcreation management, design and production teams, client and agencies
- Respond to information requests from Senior Project or Account Directors
- Maintain, manage and coordinate communication between all stakeholders
- Work closely with internal teams, e.g. digital, transcreation and broadcast
- Handle client campaigns from planning through to delivery
- Manage timelines and set realistic expectations with client
- Highlight and escalate quality control issues
- Distribute contact reports and agendas
- Manage agreed budgets and administration
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