Food Service Professional

3 days ago


Fatih, Istanbul, Turkey Novotelnorthbeach Full time
Job Summary

The Customer Experience Associate is responsible for providing exceptional service to guests by assisting them with menu items, ensuring accurate order delivery, and maintaining a clean and safe work environment. This role requires strong interpersonal and problem-solving skills, as well as the ability to work effectively in a fast-paced team environment.

Key Responsibilities:
  • Provide excellent customer service by answering questions about menu items and beverages
  • Maintain a thorough knowledge of menu items, promotions, and preparation methods
  • Follow all safety and sanitation policies when handling food and beverages
  • Work collaboratively with kitchen staff to ensure accurate and prompt order delivery
Requirements

To be successful in this role, you should have:

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem-solving abilities
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively and collaboratively as part of a team


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