Customer Service Assistant

5 days ago


Fatih, Istanbul, Turkey CMA CGM Full time

Career Opportunity

We are CMA CGM Turkey, a dedicated agency of CMA-CGM Group, committed to delivering exceptional customer service and high-quality cargo transportation.

As we expand our organization, we are seeking an Administrative Assistant to join our fast-growing team.

Key Tasks and Responsibilities

  • Develop and maintain effective relationships with customers and guests.
  • Monitor and track cargo receipt and dispatch, ensuring timely delivery.
  • Manage incoming phone calls and direct them to the relevant staff member.
  • Collaborate with external cleaning services to maintain a clean office environment.
  • Organize kitchen staff and office operations efficiently.
  • Purchase goods and prepare purchase forms through our internal portal.
  • Process quotations as needed.
  • Support the administrative affairs team when required.

Requirements and Expectations

  • Bachelor's degree in relevant fields.
  • Excellent English language skills, both verbal and written.
  • Proficiency in MS Office applications.
  • Strong organizational and time management skills.
  • Effective communication and teamwork skills.
  • Ability to work under pressure and meet deadlines.

Company Benefits

  • A dynamic, flexible work environment.
  • Flexible working hours and a 40-hour workweek.
  • Birthday leave and celebratory benefits.
  • Regular breakfast events every Monday morning.
  • Happy hours and annual bonuses.
  • Comprehensive transportation, health, and life insurance.
  • Meal Allowance and Employee Support Program.


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