Career Advancement in Logistics and IT

1 day ago


Konak, Turkey SupportYourApp Full time
About Us

We are SupportYourApp, a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since our inception in 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

Your Role

As a Customer Support Consultant, you will directly interact with customers via calls, chats, and emails, providing exceptional customer support and building positive and long-lasting relationships.

You will also communicate with developers and other departments of various IT companies, ensuring seamless collaboration and achieving common goals.

Requirements
  • Excellent English skills (at least C1 for both spoken and written)
  • Advanced proficiency in Excel, Google Sheets or Numbers
  • Experience in support or other technical customer-facing roles
  • Analytical and research skills
  • Positive and responsible attitude


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