Style and Fashion Advisor

6 days ago


Fatih, Istanbul, Turkey Zegna Full time

At Zegna, we're looking for a skilled Style and Fashion Advisor to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and providing expert advice on our high-end apparel and accessories.

Job Description:
  • Welcome and greet every customer in a warm and friendly manner, demonstrating excellent customer service at all times.
  • Identify customer needs through asking questions, confidently recommend and demonstrate appropriate products, and close the sale.
  • Handle customer complaints professionally and efficiently, escalating to management if necessary.

Key Responsibilities:

  • Demonstrate and maintain product knowledge, fashion trends, and instore promotions at all times.
  • Maintain personal grooming standards as advised by the Store Manager.
  • Maintain clean and organized display, fitting rooms, and stock areas.

Requirements:

  • High school qualification
  • 4 to 6 years retail sales or customer service experience
  • Good communication and interpersonal skills
  • Pleasant personality and good grooming


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