
Support Consultant Position
4 days ago
At SupportYourApp, we're driven by innovation and excellence in customer support services. Our goal is to bridge the gap between financial technology and people's needs, creating a transformative industry that empowers progress.
We're looking for an ambitious Customer Support Consultant who shares our passion for pioneering technology and empowering change. In this role, you'll be part of a global team, fostering a multicultural and multilingual environment where collaboration thrives.
Key Responsibilities:
- Deliver top-notch customer support via multiple channels (calls, chats, emails) in the blockchain sector.
- Develop long-lasting relationships with customers by addressing their concerns effectively.
- Contribute to team success by meeting performance metrics and maintaining expertise in cutting-edge technologies.
- Handle sensitive customer data securely.
- Communicate efficiently with development teams and other IT companies.
Requirements:
- Proficient English and Russian language skills (C1 level for both spoken and written).
- Proven experience in customer-facing roles with analytical and problem-solving skills.
- Strong commitment to delivering high-quality results with excellent communication skills.
- A reliable personal device with a stable internet connection.
What We Offer:
- Dynamic work environment with flexible schedules.
- Competitive compensation package in USD.
- Opportunities for professional growth and skill development.
- Responsive leadership focused on employee well-being.
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