
Order Management Specialist
2 days ago
Job Title: Order Management Specialist
Location: [Not Specified]
Job Type: Full-time
About Us
At PHINIA, we're committed to delivering exceptional customer experiences. Our team is passionate about providing results-driven solutions that meet the needs of our customers.
Job Summary
We're seeking a highly skilled and organized professional to manage customer orders and shipments, resolving any issues that may arise in a timely and efficient manner.
Key Responsibilities
- Manage customer order books and provide information related to arrears and shipments.
- Work closely with the supply chain team and other support functions to ensure effective order management.
- Ensure accuracy and timeliness in all aspects of order management, including shipment preparation and dispatch.
- Analyze customer availability, cause codes, and coordinate action plans to resolve issues.
Requirements
- Bachelor's degree in Industrial Engineering, Business Administration, or Foreign Trade departments.
- Minimum 2 years of experience in customer service and sales operations, preferably in the automotive industry.
- Proficiency in MS Office applications, especially MS Excel, is a must.
- SAP SD system experience is an asset, as is export custom operations knowledge.
- Excellent verbal and written English skills are required, with French as a secondary language preferred.
- Strong analytical and problem-solving skills, as well as good team player and communication skills, are essential.
What We Offer
We provide a comprehensive benefits package, including competitive compensation and opportunities for growth and development.
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