Customer Experience Expert

About UsAt Intrepid Experience, we're passionate about creating unforgettable travel experiences that inspire and educate. Our team of experts is dedicated to crafting unique itineraries that immerse our travelers in local cultures and traditions.

ResponsibilitiesAnswering calls in accordance with customer experience standards.Serving as a point of contact for customers, providing accurate information and resolving their inquiries.RequirementsTo succeed in this role, you must have excellent written and spoken English proficiency. A high school diploma or higher is preferred, along with experience in a...

We are excited to announce a new opportunity for a Sorani speaking customer expert to join our team! As a key member of our customer service team, you will play a vital role in delivering exceptional experiences for our clients.About the PositionThis is a hybrid work opportunity that requires flexibility and adaptability. If you are passionate about customer...

As a Customer Experience Representative at Masimo, you will play a critical role in delivering exceptional customer experiences and supporting our sales team.Responsibilities:Collaborate with the sales organization to provide administrative support and drive sales growth.Process orders and manage the sales cycle from start to finish, ensuring seamless...

Welcome to Novotel HotelsWe are looking for a Uniform Attendant who shares our passion for delivering exceptional customer experiences.In this role, you will have the opportunity to grow and develop your skills in a dynamic and fast-paced environment.You will be part of a team that supports each other and contributes to a positive and supportive work...

At Genesys Cloud Services, Inc., we empower organizations to deliver exceptional customer experiences. As a key member of our sales team, you will drive revenue growth by acquiring new business and collaborating with regional partners.We're seeking an experienced Account Executive to join our dynamic team in Turkey. This role involves identifying customer...

About the RoleWe are seeking a skilled Customer Service Expert to join our team at Tetra Pak. As a key member of our Supply Chain Operations, you will be responsible for delivering exceptional customer service and driving excellence in customer experience.You will work closely with internal stakeholders, including Key Account teams and other departments, to...

Key ResponsibilitiesMonitor operations performance and work with other teams to address performance issues.Conduct seller call downs to understand seller experience on new feature launches.Gather and analyze seller contacts and seller feedback to improve seller experience.Create and automate operational reports.Monitor and drive seller impacting operational...

As a key member of the flexigo team, you will play a vital role in helping us achieve our mission to revolutionize the shared mobility industry. We are seeking an experienced Customer Success Expert to join our ranks and help us strengthen our ties with existing clients and expand our presence in Turkey and beyond.This is a highly entrepreneurial role that...

We are seeking a dedicated Customer Experience Specialist to join our team at DeFacto. In this role, you will act as a CX ambassador, engaging with relevant teams and promoting a CX mindset.Your responsibilities will include:FOLLOWING UP ALL CUSTOMER FEEDBACK ON WRITTEN AND VERBAL CHANNELSMAKING ROOT CAUSE ANALYSIS TO SOLVE PROBLEMS RELATED TO FREQUENT...

Job DescriptionWe are seeking a highly skilled Customer Support Center Channel Experience Manager to join our growing core team in Istanbul.This role involves monitoring support center performance, analyzing customer feedback, and collaborating with teams to enhance automation and digital support solutions.The ideal candidate will have a strong analytical...

About UsSpyke Games is a leading mobile gaming company founded by experienced industry professionals. With a decade-long track record of building and scaling successful gaming businesses, we're now focused on creating the next generation of world-class mobile game franchises.Our team is dedicated to fostering a culture of innovation, excellence, and...

We are a dynamic digital analytics and customer engagement platform that empowers leading brands to create seamless customer experiences.Our team is looking for an energetic, ambitious, and high-performing professional who will be responsible for building relationships, understanding customer trends, and driving business growth.Key Responsibilities:Take...

At Genesys Cloud Services, Inc., we are transforming the customer experience (CX) with innovative cloud/SaaS solutions. As a Cloud Sales Professional, you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys Cloud, enables you to deliver empathetic,...

We are seeking a highly skilled Customer Experience Leader to join our team at Vodafone Group.The ideal candidate will have 10-15 years of experience in communications and customer success management, with a strong focus on providing exceptional customer experiences. They will be responsible for owning the entire relationship with assigned clients, including...

Cochlear is a leading manufacturer of implantable hearing solutions, and we're seeking an experienced professional to join our team in Türkiye, Azerbaijan, and Georgia. As a Digital Candidate Experience Expert, you will play a critical role in developing and executing direct-to-consumer sales strategies to increase candidate leads for Cochlear.Key...

At Odea Bank sa, we are seeking a highly skilled CX Assistant Manager to join our team.About the RoleWe are looking for a talented individual to lead our customer experience initiatives, analyzing customer feedback and sharing actionable insights with relevant teams. As a key member of our CX team, you will utilize Python and SQL to extract, manipulate, and...

We're seeking a seasoned Customer Support Specialist to help us grow our customer base.This role involves handling high volumes of live chat and phone calls while identifying and addressing customer needs.You'll provide accurate and comprehensive information to resolve issues efficiently.Effective time management and prioritization are essential for this...

QualificationsTo be successful in this role, you will need a Bachelor's degree in Business, IT, or a related field (MBA preferred). You should have 3+ years of experience in customer success, account management, or a related role, preferably in the cloud or IT industry.Strong communication, presentation, and interpersonal skills are essential. You should...

Sales Performance & Strategy Development is a key aspect of this role. You'll analyze all sales channels to identify areas of improvement and develop data-driven sales strategies to drive business growth.Requirements:Bachelor's or Master's degree in Business, Marketing, Sales, or a related field.5-7 years of experience in sales strategy, business...