Customer Experience Champion

We are looking for a Client Experience Champion to drive client success and shape customer strategies. As the vital link between our cutting-edge technology and valued clients, you will build relationships, guide clients towards achieving their business goals, and ensure seamless adoption of our AI-powered visitor analytics platform.Main...

At Genesys Cloud Services, Inc., we are transforming the customer experience (CX) with innovative cloud/SaaS solutions. As a Cloud Sales Professional, you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys Cloud, enables you to deliver empathetic,...

We are seeking a talented CX Service Expert to join our team at DeFacto. In this role, you will play a critical part in driving customer satisfaction and loyalty through effective issue resolution and process optimization.Your key responsibilities will include:Resolving complex customer complaints and issues in a timely and professional mannerIdentifying and...

Job DescriptionWe're looking for a highly motivated and experienced Product Owner to manage new features within the Migros app, championing customer experience and maximizing business benefit.In this role, you'll be responsible for defining, owning, and executing the product roadmap, collaborating closely with cross-functional counterparts. The majority of...

We are seeking a dedicated Customer Experience Specialist to join our team at DeFacto. In this role, you will act as a CX ambassador, engaging with relevant teams and promoting a CX mindset.Your responsibilities will include:FOLLOWING UP ALL CUSTOMER FEEDBACK ON WRITTEN AND VERBAL CHANNELSMAKING ROOT CAUSE ANALYSIS TO SOLVE PROBLEMS RELATED TO FREQUENT...

Job DescriptionWe are seeking a highly skilled Customer Support Center Channel Experience Manager to join our growing core team in Istanbul.This role involves monitoring support center performance, analyzing customer feedback, and collaborating with teams to enhance automation and digital support solutions.The ideal candidate will have a strong analytical...

ResponsibilitiesAnswering calls in accordance with customer experience standards.Serving as a point of contact for customers, providing accurate information and resolving their inquiries.RequirementsTo succeed in this role, you must have excellent written and spoken English proficiency. A high school diploma or higher is preferred, along with experience in a...

About UsSpyke Games is a leading mobile gaming company founded by experienced industry professionals. With a decade-long track record of building and scaling successful gaming businesses, we're now focused on creating the next generation of world-class mobile game franchises.Our team is dedicated to fostering a culture of innovation, excellence, and...

We are a dynamic digital analytics and customer engagement platform that empowers leading brands to create seamless customer experiences.Our team is looking for an energetic, ambitious, and high-performing professional who will be responsible for building relationships, understanding customer trends, and driving business growth.Key Responsibilities:Take...

As a Customer Experience Representative at Masimo, you will play a critical role in delivering exceptional customer experiences and supporting our sales team.Responsibilities:Collaborate with the sales organization to provide administrative support and drive sales growth.Process orders and manage the sales cycle from start to finish, ensuring seamless...

We are seeking a highly skilled Customer Experience Leader to join our team at Vodafone Group.The ideal candidate will have 10-15 years of experience in communications and customer success management, with a strong focus on providing exceptional customer experiences. They will be responsible for owning the entire relationship with assigned clients, including...

At Odea Bank sa, we are seeking a highly skilled CX Assistant Manager to join our team.About the RoleWe are looking for a talented individual to lead our customer experience initiatives, analyzing customer feedback and sharing actionable insights with relevant teams. As a key member of our CX team, you will utilize Python and SQL to extract, manipulate, and...

We're seeking a seasoned Customer Support Specialist to help us grow our customer base.This role involves handling high volumes of live chat and phone calls while identifying and addressing customer needs.You'll provide accurate and comprehensive information to resolve issues efficiently.Effective time management and prioritization are essential for this...

QualificationsTo be successful in this role, you will need a Bachelor's degree in Business, IT, or a related field (MBA preferred). You should have 3+ years of experience in customer success, account management, or a related role, preferably in the cloud or IT industry.Strong communication, presentation, and interpersonal skills are essential. You should...

Sales Performance & Strategy Development is a key aspect of this role. You'll analyze all sales channels to identify areas of improvement and develop data-driven sales strategies to drive business growth.Requirements:Bachelor's or Master's degree in Business, Marketing, Sales, or a related field.5-7 years of experience in sales strategy, business...

About oBilet Bilişim Sistemleri A.ŞWe are a leading provider of end-to-end travel ticketing applications, listing hundreds of bus operators, airlines and ferry companies. Our Inventory Management System (IMS) is a best-in-class solution for bus operators.As the market leader in Turkey, we have 400 bus carriers using our IMS software, 25 million monthly...

At Enuygun, we are seeking a highly skilled Customer Experience Manager to join our growing CRM department.About the RoleThis is an exciting opportunity for a talented professional to contribute to the development of innovative CRM strategies that enhance customer engagement across all domains.We are looking for someone with 2+ years of experience in CRM,...

Are you passionate about driving growth and innovation at Amazon? Do you have experience managing cross-functional teams and driving large-scale change management? We are seeking a Senior Operations Manager to lead our Fulfillment by Amazon (FBA) team in Turkey and drive strategic initiatives that deliver exceptional customer experiences.The ideal candidate...

The Ideal CandidateWe're seeking a highly skilled and motivated individual with experience in customer call management, process management, and channel management.Strong problem-solving ability and love for solution-oriented work.Excellent communication skills and a proactive approach.Proficient in MS Office applications (Excel, PowerPoint).

The Peninsula Istanbul offers an exceptional opportunity to work in the heart of Galataport, a waterfront revitalisation project showcasing vibrant Turkish culture and superlative hospitality.This luxurious hotel is comprised of four exquisite buildings – three historic and beautifully restored – offering a unique experience to guests.We strive to...