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Support Coordinator for Novakid School

1 week ago


Fatih, Istanbul, Turkey Novakid School Full time

About the Position

We're looking for a skilled Client Support Manager to join our team at Novakid School. As a key member of our customer support department, you'll play a crucial role in delivering exceptional user experiences.

Your Key Responsibilities:

  • Handling user inquiries and issues in Turkish via chat or phone calls.

  • Supporting our translation team to ensure accurate and timely translations.

  • Contributing to the development of our Non-Assisted Support features.

Requirements:

  • Advanced Turkish language skills (C1 level).

  • Competent English language skills (B2 minimum).

  • Prior experience in a similar role or industry is welcome.

  • Excellent computer skills.

  • Strong organizational and time management abilities.

  • Able to multitask efficiently.

  • Results-driven and detail-oriented.