Asset Servicing Operations Manager

3 days ago


Fatih, Istanbul, Turkey Citigroup Full time

The Asset Servicing Senior Analyst plays a pivotal role in enhancing the development of new techniques and improving processes for corporate actions.

Key Responsibilities:
  1. This position oversees reconciliations and processing positions related to corporate actions, including revisions of communications, notifications, and facilitating postings for corporate action or proxy events.
  2. Serves as primary contact for prime broker clients, providing support across asset servicing specific to corporate actions and international/domestic income voluntary and mandatory events.
  3. Resolves questions or issues presented by domestic and international prime finance clients to provide client service solutions for prime finance clients and trading desk.
  4. Interprets domestic and international voluntary and mandatory corporate action and dividend interest event information to address client inquiries and ad-hoc requests.
  5. Collaborates with internal teams, including margin, tax, and technology, front and middle office, to effectively service prime broker clients.
  6. Performs reconciliations for applicable client account positions as required for relevant corporate action and/or dividend interest events.
  7. Provides guidance to clients on the life-cycle of events for multiple products, including equity (cash and swap) and fixed income products.
  8. Crafts robust client communications, such as spreadsheets, in response to client questions or concerns.
  9. Identifies and manages risk to the business, taking timely action and escalating promptly.


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