IT Support Professional

23 hours ago


Fatih, Istanbul, Turkey Coderspace Full time

Coderspace is an innovative technology company delivering Supply Chain and Pricing SaaS Solutions to retailers globally. We are in an exciting period of growth, expanding our client base, product offerings, and teams to transform the supply chain planning industry.

We are a dynamic group of professionals working together to improve retail. We take pride in our accomplishments. Our award-winning enterprise-AI SaaS solutions support a growing international business with customers worldwide, making a significant difference for our customers every day.

Our team consists of talented engineers and data scientists from top CS and engineering programs working remotely from various global offices. We maintain a flat organizational structure with a strong entrepreneurial culture.

About the Position

This role involves supporting clients and the consultant team, developing new features, and reviewing code quality. You will collaborate closely with our Client Excellence team to continue their sales efforts. This position requires flexible working hours, including shifts between 18:00-02:00 and 02:00-09:00.

Key Responsibilities
  • Follow established processes for error resolution and communicate relevant information to concerned departments.
  • Debug software to identify bugs and defects.
  • Address customer inquiries related to reporting and service configuration.
  • Develop software tools and scripts to optimize software service operations.
  • Maintain open communication with customers regarding daily activities and outcomes.
  • Implement customer-driven feature enhancements or resolve software issues.
Necessary Skills and Experience

To excel in this role, you must possess:

  • A BSc degree in Computer Engineering or a related field.
  • Strong analytical and problem-solving abilities.
  • Effective communication and organizational skills.
  • No military obligations or deferments for at least 4-5 years for male candidates.
  • Experience with the Python ecosystem.
  • Experience with Airflow.
  • Understanding of cloud infrastructure and cloud-based development.
  • Familiarity with PySpark for data processing, analysis, and ETL pipeline development.
  • Proficiency in Object Oriented Programming.
Prioritized Skills and Experience
  • Experience with Relational Database Systems and stored procedures in SQL.
  • Background in Agile software development methodologies.


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