Digital French Language Specialist

2 days ago


Konak, Turkey Astrea Recruitment Full time
About Our Role

We are seeking a skilled and dedicated customer service professional to join our global support team. As a Digital Advisor with French, you will be responsible for handling inbound and outbound calls, chats, and messages while providing exceptional support to our customers.

Your Key Responsibilities
  • Provide high-quality support to customers through various communication channels, including phone, email, and chat.
  • Handle complex customer queries and resolve issues in a timely and professional manner.
  • Work closely with internal teams to ensure seamless delivery of services and products.
  • Stay up-to-date with product knowledge and industry trends to provide accurate information to customers.

What You'll Need

  • 1-3 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Fluency in French and English languages.


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