French& Dutch Speaking Virtual Services Sales Representative

4 days ago


Konak, Turkey Schneider Electric Full time
French & Dutch Speaking Virtual Services Sales Representative

2 days ago Be among the first 25 applicants

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: Virtual Services Sales Representative

We are looking for an experienced Inside Service Sales Representative to help us unlock further commercial value for our business.

What will you do?

  • Manage assigned Accounts
  • Customer qualification and platforming
  • Research contact and identify/plan key initiatives
  • Be the Single Point of Contact for the assigned accounts
  • Develop and maintain relationship with customer
  • Answer customer questions and educate on all SE services
  • Report on sale and margin of accounts
  • Build and manage Services Opportunity Pipeline
  • Analyze & qualify opportunities in BFO
  • Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
  • Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, SR leads and CCC/other sales leads
  • Develop cross-selling between Line of Businesses service offer
  • Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country
  • Quote and close the deal for standard services offer
  • Coordinate with all the Services teams and product teams if needed, to satisfy service opportunities
  • Keep up to date the data of Installed Base of the customers
  • Document all records of customer history in BFO.
  • Respond on-time and on-quality to On-demand requests from the customers

Main interactions:

Customers, FS Operational Marketing, CCC, Outside services sales, Order Management, FS Operation

Key Success Factors:

Close collaboration with Outside Services Sales for complex on-demand sales.

Reactivity on SR and CCC opportunity generation.

Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.

Qualifications - External

Who would be successful?

Education: Bachelor's/College Degree in Electrical / Electronics / Computer / Mechanical Engineering or equivalent

Experience: 1 to 3 years experience in IS/ Service Representative/ Customer Care

Sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice is clear & understandable/ engaging & enthusiastic

Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.

Familiarity with Schneider Electric products and services.

Familiarity with phone, Internet, e-mail systems and social media

Verbal and written communication skills

Able to prioritize and manage multiple tasks and build customer relationships.

Successfully complete assigned training paths and successfully engage in technical sales conversations.

Language skills: must be English & French Speaking, Dutch is a plus

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Marketing, and Business Development

Industries

Automation Machinery Manufacturing, Electrical Equipment Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

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