
Customer Representative
5 days ago
CUSTOMER REPRESENTATIVE
Greetings from AirportTransfer.com
"Your Dream Job Might Be Here – How About Getting to Know Us?"
About the Job:
Do you enjoy taking care and being responsible for customers? Are you enjoying yourself in building relationships between partners and customers? If your answer is '' YES'', it is you that we are looking for a Customer Representative Role
About Company:
Airporttransfer.com is an online marketplace established in 2020 and started operations in the summer of 2021, expanding its global reach quickly in the airport transfer industry.
We are looking for candidates who will dedicate their energy to the improvement of the product and build new partnerships as well as customer satisfaction.
Are you ready to work in a dynamic environment?
The perfect match is:
- Communicating effectively in English: You have good English understanding in different accents, can speak fluently and express yourself accordingly for the role needs. (Advanced English is a must)
- Managing customers and partners: You have a good understanding of the nature of the marketplace, can prioritize customer demands and forward customer needs to the local ground transportation suppliers.
- Reaching out to new partners: You are capable of engaging new partnerships for target destinations.
- Analytical Skills - Problem Solving - Critical Thinking: You can act wisely under pressure and always have solutions rather than excuses.
- Dedication: You can engage the partner stages to move further.
- Embodiment of Airporttransfer.com: You can represent Airporttransfer.com with a positive attitude and professional behavior and protect the company values during and after conversations with customers and partners.
- Being sophisticated: You have inner motivation to achieve and a dedicated customer success attitude.
- Experience: You have similar experiences in the past in the Travel/Tourism industry or Customer Representative job role (at least 2 years).
- Work at the Office: You are a good team player and ready to work physically in an office environment. (Remote applications are not accepted)
Your skills:
- 2 years of experience in a relevant function.
- Advanced English is a must both verbal and oral.
- Experience in similar positions in Travel/Tourism/Transport industry preferred.
- Affinity or experience within e-commerce and/or travel industry are considered a plus.
- Pro-active, sense of responsibility, and can work independently.
- Accurate, strong analytical skills, and an eye for detail.
- Team player, self-motivated, flexible, and open to change.
- Positive attitude.
- Available to travel.
- Available to work physically at the office.
- Suitable for flexible working hours.
- Suitable for shift work (as a global marketplace, a good fit should be ready for flexible working hours).
- Keeping communication tight with the partners and customers.
You are more than welcome to apply if you think you are the perfect match
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