Customer Service Representative

1 day ago


Konak, Turkey Rhodes Wolfe Full time
Job Description

We are seeking a highly motivated and experienced Customer Service Representative to join our team as a Commercial Cleaning Account Manager. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring exceptional service delivery, and driving business growth through upselling additional services.

Key Responsibilities:
  • Manage a portfolio of commercial clients, overseeing service delivery teams and coordinating operations
  • Conduct quality inspections, implement improvements, and identify opportunities to increase revenue
  • Build trust with clients through regular site visits, resolving customer service issues proactively, and providing exceptional support
  • Collaborate with subcontractors to ensure compliance with company standards and maintain high-quality service delivery
Requirements:
  • 3+ years of customer service or account management experience required
  • Bilingual in English and Spanish required
  • Proven track record in client retention and problem-solving skills
  • Valid driver's license and clean driving record required


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