Urgent Package Coordinator

4 days ago


Fatih, Istanbul, Turkey FedEx Group Full time

About Our Team

We are a global community of passionate individuals who share a common goal - to deliver exceptional service to our customers every day. As a member of our team, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment.

Job Description

You will be working as an Operation Support Agent, providing critical support to our customers by ensuring timely delivery of their urgent packages. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment with strict timelines.

Key Responsibilities

  1. Providing exceptional customer service via phone and email
  2. Investigating and resolving delivery issues
  3. Collaborating with the team to achieve operational goals
  4. Developing and maintaining effective relationships with customers and stakeholders

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Proven problem-solving and analytical skills

What We Offer

  1. A competitive salary and benefits package
  2. Ongoing training and development opportunities
  3. A collaborative and dynamic work environment
  4. The opportunity to work with a global brand and make a real difference in people's lives


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