CRM Data Strategist

6 days ago


Fatih, Istanbul, Turkey Ticimax Full time
About the Role

Ticimax is looking for a talented CRM Data Strategist to join our team. As a CRM Data Strategist, you will play a critical role in driving sales performance and customer satisfaction through data-driven decision making.

Key Responsibilities
  • Analyze key sales and customer relationship metrics to identify areas for improvement and make data-driven recommendations.
  • Contribute to the automation of sales and customer relationship processes to improve CRM system efficiency and effectiveness.
  • Create performance alerts and monitoring systems to flag underperformance or goal deviations, enabling proactive team management.
  • Analyze customer feedback and interaction data to propose and implement strategies to improve customer satisfaction.
Requirements
  • Bachelor's or Master's degree in Business, Statistics, Mathematics, Computer Science, or a related field.
  • Minimum 3-5 years of experience in data analytics, business intelligence, or CRM management.
  • Proven experience with CRM platforms (Salesforce, HubSpot, etc.).
  • Experience in sales process optimization and customer service.

Benefits:

  • A dynamic and supportive team environment.
  • Ongoing opportunities for professional development and growth.
  • A competitive salary and benefits package.
  • A recognition and reward system that celebrates individual and team achievements.


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