CRM Data Strategist
6 days ago
Ticimax is looking for a talented CRM Data Strategist to join our team. As a CRM Data Strategist, you will play a critical role in driving sales performance and customer satisfaction through data-driven decision making.
Key Responsibilities- Analyze key sales and customer relationship metrics to identify areas for improvement and make data-driven recommendations.
- Contribute to the automation of sales and customer relationship processes to improve CRM system efficiency and effectiveness.
- Create performance alerts and monitoring systems to flag underperformance or goal deviations, enabling proactive team management.
- Analyze customer feedback and interaction data to propose and implement strategies to improve customer satisfaction.
- Bachelor's or Master's degree in Business, Statistics, Mathematics, Computer Science, or a related field.
- Minimum 3-5 years of experience in data analytics, business intelligence, or CRM management.
- Proven experience with CRM platforms (Salesforce, HubSpot, etc.).
- Experience in sales process optimization and customer service.
Benefits:
- A dynamic and supportive team environment.
- Ongoing opportunities for professional development and growth.
- A competitive salary and benefits package.
- A recognition and reward system that celebrates individual and team achievements.
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