
Technical Operations Manager
3 days ago
The Product Maintenance Analyst role is an exciting opportunity to join our team and contribute to the development of cutting-edge travel technology. As a member of our team, you will be responsible for investigating and resolving functional problems, working closely with cross-functional teams to ensure effective issue resolution.
Your key responsibilities will include:
- Investigating technical issues and developing solutions from a functional perspective.
- Collaborating with second and fourth level maintenance teams to finalize root cause identification and issue resolution.
- Developing and maintaining documentation for future reference.
- Staying up-to-date with new technologies and innovations.
- Contributing to daily Q&A meetings and monthly department meetings.
About Ideal Candidate
We are looking for a highly skilled and motivated individual who possesses:
- A minimum of 4 years of professional experience in backend support.
- Excellent problem-solving and problem-tracking skills.
- Experience in mentoring teammates and writing clear documentation.
- Ability to communicate effectively with internal stakeholders.
- Intermediate level of written and oral English communication skills.
Our Team
At Amadeus, we value diversity, equity, and inclusion. Our team is composed of talented individuals from diverse backgrounds who share a passion for innovation and collaboration. We offer:
- Opportunities for professional growth and development.
- A caring environment that supports both professional growth and personal well-being.
- A flexible working model that enables you to excel wherever and however you work best.
- A diverse, equitable, and inclusive community.
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