
Digital Field Force Technology Manager
3 days ago
Job Description
The Senior Sales Operations Manager - Digital Solutions is responsible for managing and optimizing all technology solutions used by the field sales teams, including sales representatives, managers, supervisors, and merchandisers. This role oversees the implementation, optimization, and continuous improvement of digital tools supporting order-taking and in-store execution processes to drive productivity, enhance retail execution, and streamline sales operations.
Main Responsibilities
- To lead the end-to-end management, implementation, and optimization of all digital solutions used by the field force, including Sales Force Automation (SFA) tools, order-taking systems, and in-store execution applications.
- To collaborate with global sales, marketing, IT, and other business units to understand field personnel needs and deliver technology solutions that enhance efficiency and sales effectiveness.
- To ensure seamless integration between field force applications (e.g., CRM, inventory management systems) and core business platforms.
- To oversee the training and onboarding of field personnel to maximize the adoption and effective use of digital solutions.
- To analyze field force data to identify trends, performance gaps, and opportunities for improvement through technology.
- To manage relationships with external vendors and service providers to ensure the reliability and scalability of field force solutions.
- To monitor system performance, troubleshoot issues, and work with technical support teams to ensure timely resolution of technical problems.
- To stay informed of industry trends, emerging technologies, and recommend innovative solutions that drive sales efficiency and retail execution excellence.
- To lead system upgrades, testing, and rollouts, ensuring all tools remain up-to-date and meet evolving business requirements.
- To provide regular reports and insights to senior leadership on field force performance and the impact of technology solutions.
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Fatih, Istanbul, Turkey Etietieti Full timeJob SummaryThis Digital Field Force Technology Manager role is responsible for developing and implementing digital technologies to support field sales teams. The successful candidate will have experience in managing complex technology projects and optimizing sales processes.Main ResponsibilitiesTo develop and implement digital technologies to support field...
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