Game Support Advisor with Hebrew Specialization

3 hours ago


Konak, Turkey Astrea Recruitment Full time

We are seeking a skilled Game Support Advisor to join our team. As a Game Support Advisor, you will be the primary point of contact for customers seeking assistance with our games. You will provide timely and effective support via various channels, ensuring customer satisfaction and loyalty.

Key Responsibilities:
  • Handle customer inquiries efficiently across different channels within the given timescales.
  • Develop and maintain in-depth technical knowledge of our products and services.
  • Manage and log all calls accurately following company procedures.
  • Handle correspondence as required/requested.
  • Update job-related administrative forms and documentation.
  • Recognize when to escalate complex queries to another department or senior staff.
Requirements:
  • Fluent Hebrew & English (written & spoken).
  • Strong problem-solving and customer service skills.
  • Experience in tech support or gaming-related roles is a plus.
  • Ability to work independently while collaborating with a global team.
Benefits:

Gross Monthly Salary: €870

Technical Complement: €50

Language Complement: €400

Signing Bonus: €1,500

Holiday Bonus: €110

Christmas Bonus: €110

Performance Bonus: €120 (starting from the 4th full month of production, subject to terms & conditions)

Medical & Dental Insurance: Included after 6 months of contract

Annual Leave: 22 business days (as per Portuguese law)

Public Holidays: Compensation provided for working on Portuguese public holidays



  • Konak, Turkey Astrea Recruitment Full time

    We are looking for a talented Customer Support Professional to join our team. As a Game Support Advisor, you will be responsible for providing exceptional customer support and ensuring that our customers have an excellent experience with our games. You will handle customer inquiries, develop technical knowledge, and collaborate with a global team.About Our...


  • Konak, Turkey Astrea Recruitment Full time

    As a Customer Support Professional for Games with Hebrew Language, you will play a critical role in providing exceptional customer support and ensuring that our customers have an excellent experience with our games. You will handle customer inquiries, develop technical knowledge, and collaborate with a global team.About Our Client:Our client is a global...


  • Konak, Turkey Astrea Recruitment Full time

    This role offers a unique opportunity to join a global team and work on exciting projects in the gaming industry. As a Global Game Support Team Member, you will be responsible for providing high-quality customer support and ensuring that our customers have an exceptional experience with our games. You will handle customer inquiries, develop technical...


  • Konak, Turkey Ruby Game Studio Full time

    We're seeking an experienced UI/UX artist to join our team at Ruby Game Studio. As a key contributor, you'll play a crucial role in shaping the visual identity of our games.About the Role:Design and implement UI elements for mobile games.Collaborate with Product Managers, Game Developers, and the Marketing team.Develop a deep understanding of the mobile...


  • Konak, Turkey Ruby Game Studio Full time

    We're a growing studio that's passionate about creating engaging games. As a key member of our team, you'll be responsible for designing and implementing stunning UI elements that bring our games to life.About Us:We're part of Rovio Entertainment, creators of Angry Birds.We have a team of over 30 members.Requirements:At least 3+ years of experience in Mobile...


  • Konak, Turkey Ruby Game Studio Full time

    About UsRuby Game Studio is a leading game development studio that specializes in creating hyper-casual and casual games. Our team consists of over 30 members who share a passion for innovation and excellence.We continue to grow and evolve while staying true to our core values of creativity, inclusivity, and fun. As a key member of our team, you will have...


  • Konak, Turkey Ruby Game Studio Full time

    As a UI/UX artist at Ruby Game Studio, you'll have the opportunity to work on exciting projects and collaborate with a talented team of developers and designers.About the Team:We're part of Rovio Entertainment, creators of Angry Birds.We have a team of over 30 members.Requirements:At least 3+ years of experience in Mobile Game UI creation.Proficiency in...


  • Konak, Turkey Bank of America Full time

    Advisor Development Program - Financial Solutions Advisor Trainee: Smyrna Financial CenterJob Description:Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management specializes in goals-based wealth management, including...


  • Konak, Turkey Ruby Game Studio Full time

    The TeamWe are a diverse and dynamic team of professionals who share a common goal: to create engaging and entertaining games. Our team consists of experienced individuals with a strong track record in the mobile game industry.We believe in fostering a collaborative and supportive environment where everyone can thrive. Join us as we strive to push the...


  • Konak, Turkey Ruby Game Studio Full time

    Benefits and PerksA competitive monthly salary in USD.A comprehensive private health insurance package.A relocation package to support your transition to our studio.


  • Konak, Turkey Talentomy Full time

    About UsWe're a passionate team of gamers and designers dedicated to creating engaging and immersive experiences. Our goal is to become a leading player in the gaming industry by developing innovative and addictive games.We're looking for a talented Game Design Lead who can join our team and contribute to our success. The ideal candidate has excellent...


  • Konak, Turkey PIN-UP GLOBAL Full time

    VIP Customer Support (English language)We are seeking highly skilled professionals to join our team as Client Loyalty Experts.Possesses the necessary equipment for remote work (Windows 10 or 11, 64-bit system, at least 8GB of RAM);Has at least 1 year of experience in customer service;Is fluent in English (both spoken and written);Is a confident PC user;Can...


  • Konak, Turkey PIN-UP GLOBAL Full time

    VIP Customer Support (English language)Our company is growing rapidly, and we are looking for talented individuals to join our VIP department.Possesses the necessary equipment for remote work (Windows 10 or 11, 64-bit system, at least 8GB of RAM);Has at least 1 year of experience in customer service;Is fluent in English (both spoken and written);Is a...


  • Konak, Turkey Bank of America Full time

    Merrill Wealth Management is seeking a highly motivated and detail-oriented individual to fill the role of Advisor Development Program Financial Solutions Advisor Stage I. This position offers a comprehensive training program that will equip the successful candidate with the necessary skills to excel in the field of financial services.The ideal candidate...


  • Konak, Turkey Noxart Games Full time

    About Our TeamNoxart Games is a dynamic and supportive environment where professionals can grow and thrive.Our team is made up of talented individuals who share a passion for technology and innovation.We're committed to delivering high-quality games and experiences that push the boundaries of what's possible.We believe in the importance of teamwork,...

  • DevOps Engineer

    3 days ago


    Konak, Turkey Noxart Games Full time

    About UsNoxart Games is a leading game development company that creates immersive and engaging experiences for players worldwide.We're committed to delivering high-quality games that push the boundaries of innovation and creativity.As a Cloud Infrastructure Specialist, you'll play a critical role in shaping the future of our company by driving infrastructure...

  • Business Legal Advisor

    13 hours ago


    Konak, Turkey ÇUKUR & PARTNERS LAW FIRM Full time

    Why Choose UsCÇukur & Partners Law Firm is a leading business law firm in Turkey, known for its award-winning and internationally recognized legal solutions. We offer a dynamic and supportive work environment, where our professionals can grow and develop their skills.We are committed to delivering exceptional service to our clients and contributing to their...


  • Konak, Turkey Gram Equipment AS Full time

    About Gram Equipment A/S:We are a leading supplier of industrial ice cream machines and solutions, headquartered in Denmark with operations globally. Our company has over 600 employees across offices in various countries.This role is based in our Izmir site, located in the Aegean Free Zone, Gaziemir. As an HR Generalist, you will be responsible for managing...


  • Konak, Turkey PIN-UP GLOBAL Full time

    VIP Customer Support (English language)We're hiring Technical Support Specialists to join our team!Possesses the necessary equipment for remote work (Windows 10 or 11, 64-bit system, at least 8GB of RAM);Has at least 1 year of experience in customer service;Is fluent in English (both spoken and written);Is a confident PC user;Can work with large volumes of...


  • Konak, Turkey Gram Equipment Full time

    About Us: At Gram Equipment, we specialize in designing and manufacturing advanced equipment and process plants for industrial ice production. With a global presence and a reputation for quality, we're always looking for skilled professionals to join our team.We're currently seeking an Automation Engineer to join our team in Aegean Free Zone, Gaziemir –...