Customer Order Specialist

10 hours ago


Fatih, Istanbul, Turkey Bayer Full time
Job Description:

As a Customer Solution Specialist at Bayer, you will be responsible for managing end-to-end order processing, ensuring accurate and fast customer order fulfillment within the ERP system from all order channels. This includes acting as the first point of contact with internal and external customers, setting and monitoring performance metrics, and driving process and technology improvements to exceed customer expectations.

Key Responsibilities:
  • Manage country-specific invoicing systems and sales reporting to business units
  • Continuously drive process and technology improvements to exceed customer expectations
  • Ensure accurate and fast customer order processing within ERP from all order channels
Required Skills and Qualifications:

You must have a university degree in engineering or a comparable profession, with a minimum of 3 years' job experience. You should also have knowledge of end-to-end O2C processes, including customer returns and credit notes, and experience in SAP SD module is a must.

What We Offer:

Bayer offers a fair and respectful workplace, speak up culture, global and collaborative work environment, diverse and inclusive culture, competitive pay, attractive benefits programs, promotion of individual health and well-being, and promotion of work-life balance.



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