Order Management Expert

2 days ago


Fatih, Istanbul, Turkey BASF SE Full time

We are seeking a highly skilled Order Management Expert to join our team at BASF SE.

Main Responsibilities
  • The selected candidate will be responsible for processing all transaction-type orders and order confirmations to customers.
  • Proactive order monitoring and regular updates to customers about their orders and shipments will be expected from this role.
  • Preparation and organization of necessary documents for releasing orders will also be a part of this job.
  • This position requires coordination with local agencies and carriers for smooth transportation phases.
  • The candidate will be responsible for managing documentation and correcting any discrepancies found during this process.
  • This role also includes posting documents to customers or banks according to payment terms.
  • Processing Non-Conformances (NCM) as agreed with Sales Departments will be a key responsibility of this position.
  • Regular communication with Sales Departments will be necessary to facilitate smooth operations.
Essential Qualifications
  • The ideal candidate should have at least 1 year of professional experience in Logistics or Supply Chain.
  • Strong communication, interpersonal, and organizational skills are required for this role.
  • Excellent written and spoken skills in both English and Turkish are mandatory for effective communication.


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