Technology Center Operations Manager

7 days ago


Fatih, Istanbul, Turkey Vodafone Full time

We are a leading international Telco, serving millions of customers worldwide. Our mission is to connect people, solve complex challenges, and create a sustainable and more inclusive world.

About the Job

We are seeking an Electrical and Mechanical Engineer to join our team at Vodafone. As a key member of our technology center operations team, you will be responsible for ensuring the smooth operation of our technology centers.

You will apply technical infrastructure maintenance and operations processes according to SLA KPIs, manage layout allocations for Network/IT Equipment at Technology Center, perform periodical system checks and tests of all infrastructure equipment, support independent audits, ensure the quality of installation and works to be as required in specifications and completed on schedule, monitor all alarms from infrastructure systems (7/24 basis), take all essential preventive actions before fault occurrence and apply immediate corrective action to restore the system.

In addition to these key responsibilities, you will also supervise trouble shooting to be done by related vendors via MSP, report weekly performance of each system, present technical introduction of Güneşli Technology Centre (English/Turkish), provide technical data to tender documents, support and organize customer activities after sales, supervise/accompany potential customer visits (English/Turkish) and ensure to work safely and in good health, providing a safe place of work.

We are looking for a candidate with excellent electrical and mechanical engineering skills, as well as strong knowledge and experience on energy infrastructure and power systems, high-capacity Air Conditioners systems, cabling and layout planning of Technology Center. You should also have good relationship with customers, customer satisfaction oriented, team work, innovative, adaptable, flexible working and mainly GSM/IT environment experience.



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