Turkish Market Expansion Specialist

2 days ago


Konak, Turkey System Ceramics Full time
About the Role

You will play a key role in developing and strengthening our services sales structure in the Turkish market, directly reporting to the General Manager of the Legal Entity in System Ceramics Ltd.

Main Responsibilities:

  • Focus on customer relations through regular visits aimed at increasing awareness of the importance of purchasing original spare parts and upgrades.
  • Analyse the data related to the installed base of machines to propose spare parts offerings and machinery upgrades. This activity will be conducted in coordination with the Branch Manager and the Sales Area Manager for the relevant region.
  • Ensure the sales offer process and customer orders (e.g., negotiations and follow-ups) to proactively support the Customer Service Sales budget.
  • Support Service Products in alignment with the technical and sales needs of the markets.
  • Collaborate with the customer Service Operations Department to ensure technical support for customer maintenance, analyzing spare parts to ensure the technical standards.
  • Provide information regarding customers' installed machinery and analyze satisfaction levels through structured surveys managed by the company.


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