Guest Experience Agent
3 months ago
We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and during the guest stay. Respond to a wide variety of guest requests by accurately assessing the gu, Solid communication and organization skills Fluent in English, as a second language preferably Spanish; other languages will be considered also At least 4 years of experience in a similar position in 5 star hotels Guest satisfaction oriented, with proper diction and effective communication skills on the phone and face to face Willing to work in a team Strong problem solving ability Graduated from a University Able to use MS Office and Opera applications effectively Not related t
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Guest Experience Agent
2 weeks ago
Istanbul, Turkey Conrad Istanbul Bosphorus Full timeDescriptionA Guest Experience Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Experience Agent is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Check the guest arrival reports in advance of VIP Guest check-in and coordinate with...
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Guest Service Agent
4 months ago
Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full timeDescriptionA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience...
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Guest Experience Agent
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeWe are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...
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Guest Relations Agent
5 days ago
İstanbul, Turkey yenibiris Full timeTarihi yarımadanın merkezinde bulunan otelimize aşağıdaki niteliklere uygun Guest Relation Agent arayışımız vardır;, -Tercihen MYO veya Üniversite mezunu, -Alanında en az 2 yıl tecrübeli, -İngilizce bilen , 2. dil tercih sebebidir, -Esnek çalışma saatlerine ayak uydurabilen, -İletişimi kuvvetli,analitik düşünebilen, -Güleryüzlü ve...
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Guest Service Agent
3 months ago
İstanbul, Turkey yenibiris Full timeTemel ilkesi her otelinde, her konuğuna, her zaman olağanüstü deneyimler yaşatarak dünyayı konuk severliğin ışığı ve sıcaklığı ile doldurmak olan Hilton İstanbul Bakırköy otelimize, Ön Büro departmanında görevlendirmek üzere Guest Service Agent pozisyonunda değerlendirmek üzere adaylar aranmaktadır., Tercihen Üniversitelerin...
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Reservation Agent
2 weeks ago
İstanbul, Turkey yenibiris Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible...
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Guest Experience Manager
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeWe are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...
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Guest Experience Manager
3 months ago
İstanbul, Turkey yenibiris Full timeWe are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...
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Guest Experiences Manager
3 months ago
İstanbul, Turkey yenibiris Full timeWe are looking for a colleague to be appointed as Guest Experience Manager for our Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...
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Reservation Agent
3 weeks ago
İstanbul, Turkey yenibiris Full time• Process all reservation requests, changes, and cancellations received by phone or mail. • Identify guest reservation needs and determine appropriate room type. • Verify availability of room type and rate. • Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro-actively...
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Front Desk Agent
6 days ago
Istanbul, Turkey Conrad Istanbul Bosphorus Full timeDescriptionA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and...
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Guest Experience Expert
7 days ago
Istanbul, Turkey Marriott International Full timeJob Number 24157357Job Category Rooms & Guest Services OperationsLocation Istanbul Marriott Hotel Sisli, Abide-i Hurriyet Caddesi No.142 , Sisli, Istanbul, Türkiye, Türkiye VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out....
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Guest Relations Agent
2 months ago
İstanbul, Turkey yenibiris Full time• According to Accor Brand Standards, to welcome and acknowledge all the guests. • Dealing with guest requests and complaints and ensuring guest satisfaction. • Reporting courtesy calls to Front Office Manager. • Following Online Guest Feedbacks and response daily., • University degree in Tourism and Hotel Managemet. • At least 2-year experience...
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Front Desk Agent
5 months ago
Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full timeDescriptionA Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Guest Relations Agent
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeAccording to Accor Brand Standards, to welcome and acknowledge all the guests. Dealing with guest requests and complaints and ensuring guest satisfaction. Reporting courtesy calls to Front Office Manager. Following Online Guest Feedbacks and response daily., University degree in Tourism and Hotel Managemet. At least 2-year experience in the same...
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Front Desk Agent
5 months ago
Istanbul, Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full timeA Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Agent is...
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Assistant Guest Experience Manager
3 months ago
Istanbul, Istanbul, Turkey HSH Management Services Full timeSet along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...
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Guest Relations Agent
2 months ago
Istanbul, Turkey The Ritz-Carlton Full timeJob Number 24123022Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Istanbul, Suzer Plaza, Askerocagi Caddessi No 6, Istanbul, Türkiye, Türkiye VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they...
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Guest Service Agent
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeWill be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...
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Guest Service Agent
3 months ago
İstanbul, Turkey yenibiris Full time-Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...