Guest Experience Agent

3 months ago


İstanbul, Turkey yenibiris Full time

We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and during the guest stay. Respond to a wide variety of guest requests by accurately assessing the gu, Solid communication and organization skills Fluent in English, as a second language preferably Spanish; other languages will be considered also At least 4 years of experience in a similar position in 5 star hotels Guest satisfaction oriented, with proper diction and effective communication skills on the phone and face to face Willing to work in a team Strong problem solving ability Graduated from a University Able to use MS Office and Opera applications effectively Not related t



  • Istanbul, Turkey Conrad Istanbul Bosphorus Full time

    DescriptionA Guest Experience Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Experience Agent is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Check the guest arrival reports in advance of VIP Guest check-in and coordinate with...

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    4 months ago


    Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full time

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  • Guest Experience Agent

    3 months ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...


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  • Guest Service Agent

    3 months ago


    İstanbul, Turkey yenibiris Full time

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    2 weeks ago


    İstanbul, Turkey yenibiris Full time

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  • Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


  • İstanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


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    3 weeks ago


    İstanbul, Turkey yenibiris Full time

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    6 days ago


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    2 months ago


    İstanbul, Turkey yenibiris Full time

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    5 months ago


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    3 months ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    According to Accor Brand Standards, to welcome and acknowledge all the guests. Dealing with guest requests and complaints and ensuring guest satisfaction. Reporting courtesy calls to Front Office Manager. Following Online Guest Feedbacks and response daily., University degree in Tourism and Hotel Managemet. At least 2-year experience in the same...

  • Front Desk Agent

    5 months ago


    Istanbul, Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full time

    A Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Agent is...


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    2 months ago


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    3 months ago


    Istanbul, Istanbul, Turkey yenibiris Full time

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  • Guest Service Agent

    3 months ago


    İstanbul, Turkey yenibiris Full time

    -Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...