Guest Service Agent

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible...

We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...

• According to Accor Brand Standards, to welcome and acknowledge all the guests. • Dealing with guest requests and complaints and ensuring guest satisfaction. • Reporting courtesy calls to Front Office Manager. • Following Online Guest Feedbacks and response daily., • University degree in Tourism and Hotel Managemet. • At least 2-year experience...

The Ascott Limited / Somerset Maslak İstanbul The Ascott Limited, the worlds leading hotel and residence management brand affiliated with CapitaLand, made its first investment in Turkey with Somerset Maslak Istanbul. Somerset Maslak İstanbul is looking for a Guest Service Officer / Receptionist to join our Guest Service team., Preferably University...

We are looking for a Reservation Attendant who is dynamic, creative, pro-active, analytical approached, enthusiastic, innovative and has strong problem-solving skills. To work on a rotation basis within Guest Services Team to provide a courteous and efficient service and maximum guest satisfaction as per the standard required by the hotel., University degree...

DescriptionHilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make...

We are looking for a Waiter who is dynamic, creative, pro-active, analytical approached, enthusiastic, innovative and has strong problem-solving skills.To prepare and serve beverages and provide all guests with courteous, professional, efficient and flexible service that supports the outlet’s operating concept, brand promise and Hyatt International...

What will I be doing? As a Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage...

To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times. To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet. To handle all guest and internal customer complaints and inquiries in a courteous and efficient...

We are looking for a Hostess is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. Host/Hostess is mostly responsible for receiving and seating the guests and having good communication with the waiting staff and kitchen about the guests. Responsible for doing all preparations for the service, like...

Handling incoming phone calls on behalf of a sales company from abroad. Incoming calls related to the companys products and services. Main duties include answering customer inquiries, providing product information, processing orders from home or other remote location. In this role, agents must have excellent communication skills in English, as they will be...

The main responsibilities and tasks of this position are as listed below, but not limited to these: To consistently offer professional, friendly and engaging service To greet, check in and settle guest accounts while ensuring all service standards are followed To assist guests regarding hotel facilities in an informative and helpful way To respond to...

Greet and serve the guest in accordance with the Accor’s food and beverage standards. Smile is to be a part of the uniform. Welcome guests and promptly attend to tables. Serve food and beverages to guests making recommendations if needed. Share your menu knowledge to assist guests with questions and special requests. Record transactions in the Micros...

WHAT YOU'LL DOYou will manage the building maintenance and functionality of BCG Istanbul office, in particular coordination, check and supervision of all the building aspects in cooperation with your Director. You will also play a crucial role in the Facilities and General Services Team, supervising external suppliers (logistics support and multi-task...

Somerset Maslak İstanbul is looking for a Bellboy to join our Guest Service team., Preferably University graduate, Good command of the English language, Experience in the field, Smiling, diction is correct, communication direction is strong, Able to work with a focus on guest satisfaction, Taking care of his or her appearance and personal care, Able...

We are looking for a colleague to be appointed as Assistant Front Office Manager for our Barcelo Istanbul Hotel , a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Attend to guests requests and complaints.Investigate glitches and incidents, address to the department concerned, see that corrective actions...

DescriptionHilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make...

DescriptionA Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.What will I be doing?As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest...

DescriptionA Chef de Cuisine contributes to menu creation and the managing and training of the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls.What will I be doing?A Chef de Cuisine contributes to menu creation and the managing and training of the kitchen brigade to deliver an excellent Guest and Member...

We are looking for a Minibar Attendant who is dynamic, creative, pro-active, analytical approached, enthusiastic, innovative and has strong problem-solving skills.To prepare and serve beverages and provide all guests with courteous, professional, efficient and flexible service that supports the outlet’s operating concept, brand promise and Hyatt...