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Group, Conference and Events Services Executive

5 months ago

Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full time
Description

A Group, Conference, and Events (GCE) Services Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Group, Conference, and Events (GCE) Services Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Services Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Services Executive will perform the following tasks to the highest standards:

  • Receive and convert incoming enquiries to achieve targets and maximize revenue
  • Manage an events schedule to maximise yield
  • Focus on a consistently executed up-selling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities Requirements

    What are we looking for?

    A Group, Conference, and Events (GCE) Services Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Good organisational and administration skills
    • Commitment to delivering a high level of customer service
    • Confident telephone manner
    • High level of IT skills
    • Demonstrated previous experience working in a Sales environment
    • Fluent in Turkish & English

      It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

      • Knowledge of the hotel property management systems
      • Demonstrated previous experience working in the Conference and Events function
      • Qualification, degree, or certification in a relevant field

        What’s in it for me?

      • Career and development opportunities in Hilton Hotels Worldwide
    • Competitive Salary & Wages
  • Private Health Insurance
“Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends Indoor Parking Privileges  Complimentary Dry Cleaning for Business Attire Monthly Transportation Fee Complimentary Shuttle Bus  50% discount on personal food & beverage consumption in the sister hotels.  Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers) 14 days paid paternity leave Opportunity to make a positive impact on environment and community  with Travel with Purpose program

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

Source: Hospitality Online