Helpdesk Specialist

4 days ago


Fatih, Istanbul, Turkey SiPay Elektronik Para ve Ödeme Hizmetleri A.Ş Full time

Join to apply for the Helpdesk Specialist role at Sipay.

Sipay, Electronic Money and Payment Services Inc. is a fintech company with a dynamic and innovative perspective in the field of payment systems, bringing together under one roof the digital wallet infrastructure, transactions with or without cards, money orders, mobile operations, and all other alternative payment methods. Providing extensive solutions with an administrative staff that has worldwide experience and an expert research and development team, Sipay holds the PCI-DSS certificate, which is the world standard for high security. By offering easy-to-use, reliable, and fast solutions to both users and member businesses, Sipay continues to work with dedication in the field of e-money and payment systems.

We are looking for a Helpdesk Specialist for our growing Technology team.

Qualifications:

  • Bachelor's degree in Computer Science or related field,
  • Minimum 2 years of helpdesk experience,
  • Excellent communication and collaboration skills,
  • Experience with MS Office program,
  • Eager to learn and grow in a fast-paced, ever-evolving industry,
  • Experience in the payment or e-commerce sector is a plus.

Responsibilities:

  • Resolve end user requests,
  • Responsible for peripheral equipment installation processes,
  • Provide support for internal systems,
  • Track hardware inventory management and stock control.
Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

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