Turkish Vendor Services Manager
6 days ago
About the Role
This is a unique opportunity to join our team at Amazon as a Vendor Consultant, focusing on managing key metric pillars for Amazon Vendors. As a member of our Turkish team, you will be responsible for shaping and delivering strategies to optimize business performance for key manufacturers (vendors) on Amazon websites.
Key Responsibilities
- Support internal teams in achieving input metrics and vendor impact on customer experience;
- Partner with Retail Team to manage vendor relationships, championing vendor needs at Amazon;
- Build strong communication channels, set expectations, provide status updates, and manage growth plans for vendors;
- Develop strategic account plans that deliver on key business opportunities and relevant KPIs for vendors and Amazon;
- Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience;
- Conduct deep dive analysis on handled issues for vendors, develop recommendations, and action plans based on data to improve vendor experience;
- Provide thought leadership around planning, roadmaps, and execution;
- Establish long-term partnerships with key vendor partners for the group of vendors handled;
- Support launches of new programs, categories, and features;
- Conduct regular weekly and monthly business reviews with vendors, highlighting business metric performance and building action plans;
- Metric influencing - understand metrics, create realistic forecasts, take calculated risks, and react quickly with new action plans.
Requirements
- Native level of Turkish and excellent writing and communication skills in English;
- Bachelor's degree in any domain preferred, minimum Baccalaureate diploma mandatory;
- Relevant experience (minimum 3 years) in Vendor management, sales, post-sales, account management, or business development in managing B2B business;
- Strong presentation skills, ability to express thoughts logically and succinctly, demonstrated active listening skills, highly consultative, and solutions-oriented;
- Data analysis skills - ability to collect, clean, interpret, challenge, and question data, and provide solutions, demonstrated ability to manage business;
- Influencing skills - metric influencing: ability to understand a metric and create realistic forecasts, negotiation skills;
- Ability to operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives;
- Develop original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems;
- Ability to work in teams and ultimately focus on delivering results with high standards.
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