Customer Centricity Lead META Cluster

2 days ago


Fatih, Istanbul, Turkey Unilever Deutschland Holding GmbH Full time
Our Ambition

Unilever Food Solutions (UFS) aims to reach €5bn by 2030, establishing the largest global platform for professional chefs in the foodservice industry. We strive to be a world-class force for good in foodservice, leading in AI-powered customer experience, being the best solution provider in the industry, and a winning talent engine.

Job Summary

We are looking for a highly skilled CMI Manager to lead insights and customer centricity programs for UFS Marketing & CD at the META cluster, ensuring insights into action that drive business results.

Key Accountabilities
  • Drive Business Results: Ensure that the voice of operators is brought into and impact our business decisions, leading to business growth and success.
  • Develop and Lead Learning Plans: Partner with stakeholders to develop and lead learning plans that address key business objectives, including developing and executing research projects.
Requirements
  • Strong Analytical Skills: Blend consumer & market data and other performance metrics (e.g. financial) to look at business performance holistically.
  • Effective Communication: Strong communication skills, charismatic presenter, solid business written skills (English).


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