
IT Implementation Management Job
3 days ago
Job Description
We're seeking an experienced Project Manager to lead the implementation of our industry-leading software solutions. The successful candidate will have a strong background in software project management and excellent leadership skills.
About the Role
The Project Manager will be responsible for overseeing the overall management of standard implementation and industry solution software projects throughout their lifecycle.
Key Responsibilities:
- Create and execute project work plans, revising them as necessary to meet changing needs and requirements.
- Plan, execute, and finalize projects according to strict deadlines within budget constraints.
- Contribute to the project management process, including project plan development, project budget management, project time management, project risk management, project scope tracking and management, and project team management.
- Monitor project status and distribute information accordingly to relevant team members.
- Provide necessary feedback during the project lifecycle.
- Manage transactions with customers and coordinate internal teams.
- Engage with customer stakeholders to understand their business and technical goals for using SmartMessage, building credible relationships throughout the customer organization.
- Collaborate with internal technical resources to empower and train customers to use SmartMessage's platform and features efficiently.
- Effectively deliver engaging enablement training and workshops.
- Tailor onsite and remote onboardings to meet client needs and exceed expectations when required.
Requirements:
- A Bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.
- Proven experience in software project management and software development.
- Theoretical and practical software project management knowledge.
- Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2, etc.).
- Proven leadership skills.
- Strong organizational skills and the ability to prioritize multiple tasks.
- Fluent English communication skills.
- Scrum experience is a plus.
- 3+ years managing complex enterprise implementation projects across multiple senior client stakeholders at a SaaS company or similar.
- Software project management experience dealing with large and complex implementations within highly matrixed organizations.
- Strong problem-solving skills and the ability to manage conflicting priorities.
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