
Desktop Support Specialist
2 days ago
This position is responsible for providing technical support to customers, end users, and operating staff with desktop computers, applications, and related technology. The successful candidate will be required to interact with multiple levels of end users, managers, VIPs, and local technical staff.
The role involves specifying, installing, and testing computer systems and peripherals within established standards and guidelines. Interaction with application software and operating systems is necessary to diagnose and resolve unique, non-recurring problems.
A good understanding of general IT services is essential. This includes 'Smart Hands' services and cooperation with subject matter experts to provide 'eyes, hands, and feet' in support of Networking Equipment, Servers, Telecoms, and other IT-related equipment.
Duties include:
- Accurately testing, identifying, repairing, resolving, and documenting end-user technical issues for basic desktop/laptop/workstation support, basic connectivity support (wired and wireless), PDAs, BlackBerrys, and basic printer support.
- Troubleshooting and resolving software issues. Ability to install, configure, reconfigure, or reinstall software including remote support.
- Reimaging computers/hard drives in accordance with customer standards.
- IMACD function including installation and decommission.
- Backing up and restoring settings and associated systems administration activities.
- Taking ownership of issues from end-to-end to reach a resolution for all appropriate requests and incidents.
- Categorizing and prioritizing end-user support requests and service requests by utilizing a Remedy ticketing system to track tickets and provide up-to-date status and information.
- Moving equipment associated with escalated help desk incidents and service requests.
- Performing asset inventory activities as needed.
- Training and orienting staff on the use of hardware and software.
- Recommending and/or performing upgrades on systems to ensure longevity.
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Desktop Support Engineer
2 days ago
Fatih, Istanbul, Turkey HCLTech Full timeThis position assists customers, end users, and operating staff with technical support of desktop computers, applications, and related technology. Interaction with multiple levels of end users, managers, VIPs, and local technical staff is required.Support includes specification, installation, and testing of computer systems and peripherals within established...
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Desktop Technology Expert
5 days ago
Fatih, Istanbul, Turkey Hirewand Full time**Hirewand's Desktop Support Engineer Opportunity**We are seeking a skilled Desktop Support Engineer to join our team in Singapore. As a Desktop Support Engineer, you will play a critical role in providing technical support to our large user community, ensuring that our employees have access to the technology they need to perform their jobs effectively.The...
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IT Support Specialist
5 days ago
Fatih, Istanbul, Turkey Hirewand Full time**Job Description for Desktop Support Engineer**Hirewand is looking to recruit a skilled Desktop Support Engineer on an ongoing contract basis to provide technical support to its large user community in the Singapore campus. The successful candidate will be responsible for delivering high-quality support services, including installation, training,...
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End-User Device Support Engineer
5 days ago
Fatih, Istanbul, Turkey Hirewand Full time**About Hirewand's Desktop Support Engineer Role**We are seeking a skilled Desktop Support Engineer to join our team in Singapore. As a Desktop Support Engineer, you will be responsible for delivering high-quality technical support services to our large user community, ensuring that our employees have access to the technology they need to perform their jobs...
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Help Desk Support Specialist
4 days ago
Fatih, Istanbul, Turkey Cogent Networks Full timeCogent Networks Job DescriptionWe are seeking a skilled Backup Support Engineer to join our support team in Istanbul. This role will primarily act as a backup to the primary engineer, providing on-demand technical support for a few days a year to cover when the primary technician is unavailable.Key Responsibilities:Provide second-level technical support and...
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Technical Support Engineer L2
4 days ago
Fatih, Istanbul, Turkey Cogent Networks Full timeAbout Cogent NetworksCogent Networks is a group of like-minded IT professionals with over 10 years of combined experience in IT Services. Our highly qualified team and wide range of leading professionals help businesses successfully plan, develop, implement, and manage IT projects. We provide a one-stop solution for Managed IT Services, Software Development,...
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Technical Support Expert
2 days ago
Fatih, Istanbul, Turkey Dream Games Full timeJob ResponsibilitiesYou will monitor, maintain, and troubleshoot all hardware and software. Additionally, you will provide end-user support for hardware, applications, tools, and systems.The role involves managing IT requirements in the onboarding and offboarding process as well as managing IT assets through their lifecycle from acquisition to disposal.Key...
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Management Support Specialist
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Fatih, Istanbul, Turkey Gülermak Heavy Industries Construction & Contracting Co. Inc Full timeJob Title: Management Support SpecialistGülermak Heavy Industries Construction & Contracting Co. Inc is looking for an experienced Management Support Specialist to provide support to our management team.About the Role:The Management Support Specialist will be responsible for providing administrative support, supporting sales activities, and ensuring...
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Application Security Specialist
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Fatih, Istanbul, Turkey SonicWall Full timeWe are seeking a skilled Application Security Specialist to join our security team. In this role, you will be responsible for conducting thorough vulnerability assessments and penetration testing of our thick client applications across various platforms (Windows, Linux desktop applications, and mobile clients). Your primary focus will be on identifying and...
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Instructional Support Specialist
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Fatih, Istanbul, Turkey erenkoyamerikankultur Full timeErenköy Amerikan Kültür Yabancı Dil Kursu is seeking an experienced Instructional Support Specialist to join our team in Istanbul. As an Instructional Support Specialist, you will be responsible for providing instructional support and resources to students and teachers, as well as developing and implementing instructional programs.ResponsibilitiesDevelop...
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Computer Hardware Technician
5 days ago
Fatih, Istanbul, Turkey Hirewand Full time**Desktop Support Engineer Job Summary**Hirewand is looking for a skilled Desktop Support Engineer to join our team in Singapore. As a Desktop Support Engineer, you will be responsible for providing technical support to our large user community, ensuring that our employees have access to the technology they need to perform their jobs effectively.The...
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Crypto Support Specialist
3 days ago
Fatih, Istanbul, Turkey RedotPay Full timeJob OverviewWe are seeking a highly skilled Crypto Support Specialist to join our team at RedotPay. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients via live chat and email channels.
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Senior IT Specialist
2 days ago
Fatih, Istanbul, Turkey Dream Games Full timeWe are looking for a Senior IT Specialist who will be the primary point of contact for all IT operations. You will have the opportunity to gain hands-on experience in providing comprehensive IT support, focusing on software and hardware assistance to end-users, troubleshooting technical issues, and ensuring smooth daily operations.At Dream Games, all team...
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End User Support L2
4 days ago
Fatih, Istanbul, Turkey Cogent Networks Full timeCogent Networks is a group of like-minded IT professionals with over 10 years of combined experience in IT Services. Our highly qualified team and wide range of leading professionals help businesses successfully plan, develop, implement, and manage IT projects. We provide a one-stop solution for Managed IT Services, Software Development, and Digital...
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Administrative Support Specialist
3 days ago
Fatih, Istanbul, Turkey CareerArc Full timeAbout UsCareerArc is a global technology company in the payments industry. Our team members share a passion for excellence, with a strong sense of urgency and keen attention to detail.The ideal candidate for this Administrative Support Specialist position will be passionate about the customer experience journey, highly motivated, and intellectually curious.
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Technical Support Specialist
2 hours ago
Fatih, Istanbul, Turkey AloTech Full timeCompany OverviewAloTech is the world's first contact center software built entirely on Google. We offer clients a 360 digital transformation, bridging the gap between contact centers and cutting-edge communication technologies.We take pride in being one of the best B2B SaaS providers and are now looking to expand our team with a Technical Support Specialist.
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Executive Support Specialist
4 days ago
Fatih, Istanbul, Turkey AKSON DENİZCİLİK Full timeAkson Denizcilik is looking for an Executive Support Specialist to provide high-level administrative support to our team.Key Responsibilities:The ideal candidate will assist with general administrative tasks, including answering emails, phone calls, and processing invoices. Proficiency in Microsoft Office and attention to detail are must-haves for this...
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Business Support Specialist
4 days ago
Fatih, Istanbul, Turkey ManpowerGroup Full timeAbout the JobWe are seeking a highly skilled Business Support Specialist to join our team at ManpowerGroup. The successful candidate will be responsible for providing exceptional administrative support to our operations team.Key Responsibilities:Project planning and organization, including negotiations and coordination with stakeholders;Developing and...
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Customer Technical Support Specialist
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Fatih, Istanbul, Turkey ZF Group Full timeReq ID 76599 | Istanbul – Aftermarket, Türkiye, ZF Services Türk San. ve Tic. A.Ş.About the Team:We are expanding our Customer Service team across Istanbul and looking for a Customer Technical Support Specialist (Customer Competency Center) to join us in Istanbul with Division Aftermarket.What you can look forward to as Customer Technical Support...
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Lead IT Infrastructure Engineer
2 days ago
Fatih, Istanbul, Turkey Dream Games Full timeDream Games: Where Passion Meets TechnologyWe are a fast-growing company that combines passion for games with cutting-edge technology. As a Senior IT Specialist, you will play a vital role in ensuring the smooth operation of our IT infrastructure.Your key responsibilities will include monitoring, maintaining, and troubleshooting all hardware and software, as...