End-User Device Support Engineer
3 days ago
**About Hirewand's Desktop Support Engineer Role**
We are seeking a skilled Desktop Support Engineer to join our team in Singapore. As a Desktop Support Engineer, you will be responsible for delivering high-quality technical support services to our large user community, ensuring that our employees have access to the technology they need to perform their jobs effectively.
The successful candidate will have excellent technical skills, with a strong understanding of desktop technology hardware and software. They will also possess excellent communication and presentation skills, with the ability to clearly explain technical concepts to non-technical users.
Key Responsibilities:
- Provides technical support to end-users, resolving technical issues promptly and efficiently.
- Installs, configures, and troubleshoots desktop technology hardware and software.
- Collaborates with other teams to ensure seamless delivery of support services.
Requirements:
- Two years' commercial experience providing IT support at deskside.
- Strong understanding of desktop technology hardware and software.
- Excellent communication and presentation skills.
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