
User Insight Expert
2 days ago
Welcome to Spyke Games
We're a passionate team of gamers and tech enthusiasts dedicated to crafting unforgettable mobile experiences. With a decade of experience launching and growing successful gaming businesses, we're poised to revolutionize the industry.
As a User Insight Expert, you'll play a pivotal role in shaping our customer experiences. You'll collaborate with our product and engineering teams to identify areas for improvement and implement data-driven solutions.
Responsibilities- Delivering exceptional customer support via email and chat
- Working closely with cross-functional teams to enhance user experiences
- Developing actionable insights from customer feedback
- Analyzing industry trends and best practices to inform our approach
- Native English proficiency
- Proven track record in customer-facing roles
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
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