User Insight Analyst

2 days ago


Fatih, Istanbul, Turkey Dream Games Full time
Role Description

As a Senior Customer Support Specialist at Dream Games, you will spearhead initiatives to enhance our customers' overall experience. Your input will shape the way we interact with our users and influence business outcomes.

Main Duties:
  • Address customer concerns via email and chat, applying analytical thinking to spot trends.
  • Promote collaboration between product and engineering teams to heighten user engagement.
  • Assess customer feedback to pinpoint areas needing improvement.
  • Stay informed about market developments and app store reviews.
Essential Criteria:
  • Minimum 3 years of relevant work experience.
  • Strong written English communication skills.
  • A demonstrated ability to provide top-notch support across multiple platforms.
  • Proficiency in MS Excel.
  • Outstanding problem-solving and troubleshooting skills.


  • Fatih, Istanbul, Turkey Dream Games Full time

    We are looking for a highly motivated and detail-oriented individual to join our team as a User Insights Analyst and Support Specialist. As a key member of our customer support team, you will be responsible for analyzing customer feedback and complaints to identify trends and areas for improvement.Your primary responsibilities will include tracking and...

  • User Insight Expert

    2 days ago


    Fatih, Istanbul, Turkey Spyke Games Full time

    Welcome to Spyke GamesWe're a passionate team of gamers and tech enthusiasts dedicated to crafting unforgettable mobile experiences. With a decade of experience launching and growing successful gaming businesses, we're poised to revolutionize the industry.As a User Insight Expert, you'll play a pivotal role in shaping our customer experiences. You'll...


  • Fatih, Istanbul, Turkey Trendyol Full time

    About TrendyolTrendyol is a dynamic and agile e-commerce company founded in 2010 with a strong start-up spirit. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds.We currently deliver over 1.5 million parcels daily to 27 countries and are one of the top 5 e-commerce...


  • Fatih, Istanbul, Turkey Vertigo Games Full time

    At Vertigo Games, we strive to create immersive gaming experiences that captivate millions of players worldwide.About the RoleWe are seeking a talented Data Analyst to join our team in Istanbul and contribute to the development of our games.The successful candidate will be responsible for examining user engagement patterns and purchase characteristics to...


  • Fatih, Istanbul, Turkey Eti Full time

    About UsEti is a global company that turns dreams into reality. We offer opportunities for your competencies to grow and pursue your career.Main Aim of This Position:We're seeking a talented Data Analyst to drive our business strategies through powerful data interpretation and visualization.Key Responsibilities:Analyze and interpret diverse data sources to...

  • Data Analyst

    3 days ago


    Fatih, Istanbul, Turkey Vertigo Games Full time

    We create amazing games, positioned in the top rankings of both iOS & Android, that are played & loved by over 100 million fans all over the world.We are looking for a Data Analyst to work onsite at our office in Istanbul.Join us and take the opportunity to impact millions of playersWHAT YOU WILL DOExamine user engagement patterns and purchase...


  • Fatih, Istanbul, Turkey Mattel Full time

    Company OverviewMattel is a leading global toy company that creates innovative products and experiences for children. Our portfolio of iconic brands includes Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, and MEGA.We engage consumers through our brands and intellectual properties, driving growth and success in the toy industry.Job...


  • Fatih, Istanbul, Turkey Vertigo Games Full time

    Vertigo Games is dedicated to pushing the boundaries of mobile gaming.About This OpportunityWe are looking for a skilled Data Analyst to work closely with our cross-functional teams and provide data-driven insights that drive business growth.The ideal candidate will have experience in analyzing user data and identifying areas for improvement.Responsibilities...


  • Fatih, Istanbul, Turkey TEB Full time

    We are seeking a Senior UX/UI Design Manager to drive the user experience strategy and lead our design team at TEB. This leadership role will oversee the development of intuitive digital products, ensuring seamless user-centered experiences.Key ResponsibilitiesDefine and own the UX/UI design strategy, aligning with the company's vision and goals.Lead a team...


  • Fatih, Istanbul, Turkey Stryker Corporation Full time

    Job OverviewStryker Corporation is seeking a skilled professional to join our team as a Senior Data Analyst. This role will play a crucial part in analyzing data from multiple sources to identify trends and insights related to customer service and Procare service contract process.


  • Fatih, Istanbul, Turkey Tbwa ChiatDay Inc Full time

    About Tbwa Chiat/Day Inc.We are a global leader in interactive entertainment with a mission to connect the world through games. As a subsidiary of Take-Two Interactive Software, Inc., we operate with massive global reach in more than 175 countries and regions.About the JobWe're seeking a skilled professional to fill the position of User Acquisition...


  • Fatih, Istanbul, Turkey ZEISS Medical Technology Full time

    We are seeking an experienced data analyst to join our team at ZEISS Medical Technology.About the RoleThis role will involve working closely with business stakeholders to understand data requirements and objectives.Main Responsibilities:Analyzing complex data sets to extract valuable insights and inform business decisions.Developing and implementing data...


  • Fatih, Istanbul, Turkey Tbwa ChiatDay Inc Full time

    About Our CompanyTbwa Chiat/Day Inc. is a leading global player in interactive entertainment with a vision to make the world a better place through games. As a subsidiary of Take-Two Interactive Software, Inc., we operate with massive global reach in more than 175 countries and regions.About the JobWe're seeking a talented professional to fill the position...


  • Fatih, Istanbul, Turkey CoinTR Full time

    About the RoleCoinTR is seeking a skilled User Acquisition & CRO Specialist to drive user growth and optimize the user journey across both organic and marketing channel-driven strategies. The successful candidate will develop and execute holistic user acquisition strategies, optimize the onboarding funnel, and design programs to acquire and retain engaged...


  • Fatih, Istanbul, Turkey Scorpapp Full time

    We're looking for a skilled Marketing Insights Specialist to join our team at Scorpapp, where you'll be working on large-scale systems serving millions of daily active users.In this role, you'll work closely with our Product Management, Performance Marketing, and Creative Marketing teams to develop insights-driven solutions for optimizing user acquisition...


  • Fatih, Istanbul, Turkey PlusMinusOne Full time

    Company OverviewAt PlusMinusOne, we focus on building innovative mobile products across various categories. Our expertise spans multiple areas, including Business, Photo & Video, and Education, all centered around creating meaningful user experiences.Current PositionWe are looking for a seasoned Data Analyst (Mid-Senior) to join our team. This role demands...


  • Fatih, Istanbul, Turkey iSoftStone Full time

    Exciting opportunity iSoftStone is building a team to spearhead a major digital sales transformation initiative for a market-leading FMCG giant We're seeking passionate Senior Business Analysts (+7 years experience) with deep FMCG sales/SFA experience in multinational settings. If you thrive in fast-paced environments and want to shape the future of sales,...


  • Fatih, Istanbul, Turkey Mattel Full time

    About the JobThis role offers an exciting opportunity to join our Sales team and contribute to the success of Mattel Turkey. As a Sales Analyst, you will be responsible for analyzing sales data, identifying trends, and providing insights to support business decisions.Key responsibilities include:Analyzing sales data to identify trends and areas for...


  • Fatih, Istanbul, Turkey CoinTR Full time

    Senior User Acquisition & CRO SpecialistCoinTR is a leading cryptocurrency exchange platform, empowering users to buy, sell, and manage digital assets with ease and security. As a Senior User Acquisition & CRO (Growth) Specialist, you will be responsible for driving user growth and optimizing the entire user journey—from acquisition to retention—across...

  • Business Analyst

    3 hours ago


    Fatih, Istanbul, Turkey iSoftStone Full time

    Exciting opportunity iSoftStone is building a team to spearhead a major digital sales transformation initiative for a market-leading FMCG giant We're seeking passionate Business Analysts (+3 years experience) with deep FMCG sales/SFA experience in multinational settings. If you thrive in fast-paced environments and want to shape the future of sales, let's...