Retail Support Specialist

2 days ago


Fatih, Istanbul, Turkey Swatch Group Full time
About the Role

As a Customer Care Specialist at Swatch Group, you will play a critical role in ensuring that our customers receive exceptional service and support.

Your key responsibilities will include:

  1. Providing timely and effective responses to customer inquiries.
  2. Coordinating with internal teams to resolve customer issues and concerns.
  3. Maintaining accurate records and reports.
  4. Identifying opportunities for process improvements.

To be successful in this role, you will need:

  • A strong understanding of customer service principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office applications.

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our organization.



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