NDC Product Management Specialist

3 days ago


Fatih, Istanbul, Turkey Amadeus Full time

Job Overview

The Altea NDC Product Manager will be part of an effective best-in-class Product Manager team, responsible for articulating and managing the Altea NDC product functionality from customer business requirements to user acceptance.

They will strive for a consultative approach, orchestrate the best adapted solutions and portfolio, helping airline leaders succeed in their strategy.

In this role you'll have a chance to:

  • Articulate product strategy and innovation
    • Follow market, industry and technology trends that transform the distribution landscape.
    • Define the product strategy in collaboration with the Altea NDC Business Owner, Train PM, Product Marketing and R&D, in line with Airline new business retailing model.
    • Identify, gather and use data for decision making.
    • Foster innovation to unlock business value.
  • Identify opportunities
    • Identify, assess, and benchmark business needs from customers / prospects aligned with the product strategy.
    • Build the product plan/roadmap & long-term plan.
    • Consolidate and articulate business needs into new product concepts or upgrades.
  • Sales and Marketing
    • Provide key information on the product to Product Marketing to define the Value proposition.
    • Contribute to the launch plan with Product Marketing and other associated teams.
    • Share content for product documentation, sales tools and collateral.
    • Create standard and tailor-made presentations, and demo scripts showing product value.
    • Give presentations, demos and familiarization sessions to customers, or train Sales to perform them.
    • Participate in the preparation of key events, guaranteeing the success of product launches and follow up.
    • Contribute to answering RFP/RFI for the product.
  • Ensure customer satisfaction
    • Provide support and assistance to customers.
    • Monitor product acceptance, product performance and satisfaction.
    • Take corrective action as necessary.
  • Agile Product Management / Epic Owner activities
    • Implement the product vision & the business value in line with the business owners, the train PM's, the product owners & agile teams.
    • Communicate to, and gain adoption by, customers & Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business.
    • Maximize the agile team outcome: translate requirements into epics and/or user stories, prioritize them and validate their delivery.
  • Formalize requirements (scoping)
    • Propose solutions that meet the business needs of customers whilst aligning with Amadeus product strategy.
    • Assess potential gaps between customer requirements and Amadeus solutions.
    • Write a high-level business requirement and/or document detailed requirements and epics and/or user stories.
  • Lead design and development using the SAFe framework
    • Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades.
    • Participate in Sprint planning & reviews.
    • Own or review solution Epics to ensure they correspond to identified customer / market needs.

About the ideal candidate:

  • University degree in Science, Business, Product Management, Marketing or related field, or equivalent work experience.
  • Experience in Product Management/Product Marketing practices / in managing B2B Software Products or SaaS.
  • Experience in working in an Agile environment.
  • Experience in customer facing professional positions.
  • Experience in Airline Industry, NDC, PSS and evolution of the market is a plus.


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