Trust Operations Leader

1 week ago


Fatih, Istanbul, Turkey TikTok Full time
About the Role

This is an exciting opportunity to lead our content moderation efforts for a market and support team leaders across the Operations team in London. As a Trust & Safety Operations Lead, you will be responsible for providing leadership and oversight to a matrix Operations team ensuring they are performing to the best of their ability and consistently achieving relevant targets and standards.

Key Responsibilities
  • Lead and motivate content moderation teams and directly support Team Leaders in ensuring alignment of the teams with relevant Trust & Safety Policies and Procedures.
  • Build diverse and inclusive teams sharing a common goal of keeping our platform safe for our users.
  • Supervise content moderation metrics in the markets within your scope, ensuring team's performance targets consistently met.
  • Take responsibility of short term and long term growth strategy for your markets, defining priorities, managing resourcing and organisational structure aligned for future.
  • Provide balanced autonomy to your team leaders through giving them the tools, guidance and trust to make decisions effectively and efficiently.
  • Initiate effective communication and collaboration across Moderation, Quality, Workforce Management and Policy teams to develop high quality experience for our users.
  • Review management information and make suggestions and recommendations as to improvements across the department.
  • Act as a point of escalation for your team leaders on all people-related matters, listening to feedback and supporting issues/conflicts resolution.


  • Fatih, Istanbul, Turkey TikTok Full time

    ResponsibilitiesAbout the Team:As a Trust & Safety Operations Lead, you will be responsible for leading content moderation for a market and supporting team leaders across the Operations team in London. This role will provide leadership and oversight to a matrix Operations team ensuring that they are performing to the best of their ability and consistently...


  • Fatih, Istanbul, Turkey TikTok Full time

    Leading Content Moderation TeamsIn this role, you will be responsible for leading content moderation teams and directly supporting team leaders in ensuring alignment with relevant Trust & Safety policies and procedures. This will involve building diverse and inclusive teams that share a common goal of keeping our platform safe for our users.Key Performance...

  • Operation Leader

    3 weeks ago


    Fatih, Istanbul, Turkey Otokoç Otomotiv Full time

    Get AI-powered advice on this job and more exclusive features.A World Full of Goodness, Success, and Innovation awaits you at Otokoç Otomotiv. If you want to be included in a World Full of Future, let's meetOtokoç Otomotiv, established in 1928 as the first investment of the Koç Group in the automotive sector, is Turkey's largest automotive retailing, car...

  • Operations Lead

    1 week ago


    Fatih, Istanbul, Turkey TikTok Full time

    BPO ManagementYou will be responsible for developing and maintaining effective communication systems with the BPO partner, holding them accountable to performance expectations, and fostering an environment of collaboration, engagement, and high performance. Additionally, you will lead data-driven root causes analysis of variances in operational performance...


  • Fatih, Istanbul, Turkey Imerys Full time

    Imerys is a world-leading supplier of mineral-based specialty solutions, committed to delivering exceptional customer value.About the CompanyWith €3.8 billion in revenue and 13,700 employees worldwide, Imerys is well-positioned to meet the needs of industries and fast-growing markets.About the JobWe're looking for a Purchase Operations Leader to oversee...


  • Fatih, Istanbul, Turkey Gizli Full time

    We are seeking an Operations Excellence Leader to join our team at Gizli. In this role, you will be responsible for driving operational efficiency, improving process management, and enhancing overall business performance. Key qualifications include:Proven experience in operations management, preferably in the food & beverage industryStrong analytical and...


  • Fatih, Istanbul, Turkey Michael Page Türkiye Full time

    About Michael Page TürkiyeWe are looking for an Operations Excellence Leader to join our team in Hadımköy. The ideal candidate will have extensive experience in logistics and warehouse management.Responsibilities include managing warehouse activities, supervising warehouse staff, and improving operational efficiency.This role requires a strong...


  • Fatih, Istanbul, Turkey Abroad Work Full time

    At Abroad Work, we are seeking a highly skilled Hotel Operations Strategic Leader to oversee the management of our subordinate hotels. As a key member of our team, you will be responsible for ensuring the successful preparation, opening, and operation of our hotels.Company OverviewAbroad Work is a dynamic organization committed to providing exceptional...

  • Operations Director

    3 weeks ago


    Fatih, Istanbul, Turkey Accedo TV Full time

    As the Operations Director, you will be responsible for driving the success of our Managed Service (MS) offerings for our clients. You will act as the primary escalation point for major service concerns, ensuring seamless collaboration between delivery, operations, and product teams. Your leadership will be instrumental in aligning strategic, technical, and...


  • Fatih, Istanbul, Turkey Lalamove Full time

    Job Description:We are seeking a skilled Logistics Operations Manager to join our team in Turkey. As the leader of driver operations, you will play a crucial role in growing and retaining our supply network.Key Responsibilities:Develop and maintain efficient processes for driver acquisition and onboarding.Lead communications, training, and community...


  • Fatih, Istanbul, Turkey PepsiCo Full time

    About PepsiCoWe are a multinational beverage and food company, driven by our purpose to win together with our customers, consumers, employees, farmers, suppliers, partners, peers, purveyors, planet, animals, and all other stakeholders. Our people are at the heart of everything we do. Through Talent Sustainability, we support the development of our...


  • Fatih, Istanbul, Turkey Kraft Heinz Company Full time

    About the OpportunityWe have an excellent opportunity available for a Service Excellence Manager to make a difference at Kraft Heinz Turkey. This role lies within the S&OP team and is based in our Akmerkez Office.You'll be working in a high-performing team, alongside peers always trying to reach the next level. You'll be reporting to the Head of S&OP and...


  • Fatih, Istanbul, Turkey Tbwa ChiatDay Inc Full time

    As a Financial Operations Leader for Crypto Exchange at OKX, you will play a critical role in ensuring the smooth operation of our fiat currency deposit and withdrawal processes.Job RequirementsThis is a challenging and rewarding opportunity to join a leading crypto exchange and contribute to the growth and success of our organization. As a key member of our...


  • Fatih, Istanbul, Turkey SWAROVSKI Full time

    At Swarovski, innovation meets inspiration, and our Retail Leaders are the ultimate advocates of extraordinary customer service and brand experiences. We seek a committed individual to lead and grow a team with passion and enthusiasm, placing crystal in the hearts and hands of customers.Strive for excellence in every customer interaction to deliver...


  • Fatih, Istanbul, Turkey Finnova Full time

    Senior Treasury Role at FinnovaWe are seeking a highly experienced and skilled Financial Infrastructure Leader to join our team. As a leader in the industry, you will be responsible for developing and implementing strategies to drive growth, improve profitability, and enhance compliance.Your key responsibilities will include:Overseeing the platform's...

  • Commercial Leader

    1 week ago


    Fatih, Istanbul, Turkey Innomotics Full time

    Innomotics, established in Istanbul, is a renowned industry leader in motors and drive systems. With a rich legacy of over 150 years of engineering expertise, we have built a trusted reputation among our customers.As a Sales Manager responsible for sales and marketing activities of Solutions Minerals Türkiye, you will be part of a dynamic team of over...


  • Fatih, Istanbul, Turkey F5 Networks, Inc. Full time

    F5 Networks, Inc. is a global leader in application delivery networking solutions.We are seeking an experienced Enterprise Relationship Executive to join our team in the Banking and Financial Services industry.ResponsibilitiesDevelop opportunities across the F5 solution portfolio while effectively selling solutions and services using technical,...

  • Process Analyst

    6 days ago


    Fatih, Istanbul, Turkey Amazon Full time

    About Our TeamWe are a diverse and inclusive team dedicated to delivering exceptional results for our customers. As a Process Analyst - Global Operations, you will play a critical role in analyzing and improving business processes to minimize risk and maximize trust in Amazon.com.This position requires a leader who can facilitate, guide, and drive projects...


  • Fatih, Istanbul, Turkey Amazon Full time

    At Amazon, we're seeking a skilled Operations Manager to join our team at the Delivery Stations. As an inspiring leader, you'll play a key role in maintaining customer expectations and ensuring that orders are delivered efficiently and effectively.Key ResponsibilitiesLead and develop a high-performing team of Amazon associates, fostering a culture of...


  • Fatih, Istanbul, Turkey SOHO Group Full time

    Job OverviewThe Fashion Store Leader is responsible for leading store operations and driving business growth. Key responsibilities include developing and executing retail strategies, managing sales and profitability goals, and ensuring operational excellence.RequirementsLeadership Experience: 5+ years of retail or related industry leadership...