
Operations and Customer Service Leader
1 day ago
We have an excellent opportunity available for a Service Excellence Manager to make a difference at Kraft Heinz Turkey. This role lies within the S&OP team and is based in our Akmerkez Office.
You'll be working in a high-performing team, alongside peers always trying to reach the next level. You'll be reporting to the Head of S&OP and Logistics. The customer service role is to be a trusted point of contact for operational topics and build strong collaborative relationships between Heinz SC Team and Heinz Customers.
Key responsibilities include:
- Understanding Customers' and Business Needs: Dealing with customer queries (price enquiries, tracking of orders etc.), driving service excellence through customer service team in order to meet or exceed customer service expectations.
- On Time Full Delivery (OTIF): Focus on each and every order. Good communication with logistics responsible, demand planner and customers to secure availability of products as aligned on SNOP Meetings.
The ideal candidate will have a Bachelor's or Master's degree from a reputable university, 3+ years of experience in S&OP, and fluent English skills. Knowledge of SAP, Excel, and analytical thinking capabilities are also required.
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Customer Service Director
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Fatih, Istanbul, Turkey ManpowerGroup Full timeJob DescriptionWe are seeking a highly skilled Customer Service Director to lead our Luxury Goods and Jewelry division. As a key member of our team, you will be responsible for developing and implementing strategies to enhance customer satisfaction.This role involves overseeing the entire customer service operation, from strategy planning to performance...
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Turkiye Service Delivery Leader
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Fatih, Istanbul, Turkey Avature Full timeAs a Service Delivery Manager at Lenovo, you will have end-to-end responsibility for all Commercial and Consumer segment Service Delivery in Turkiye. This role reports to the Service Delivery Leader for the META region. You will act as the focal point for Commercial and Consumer Services across the Turkiye Market.Key ResponsibilitiesManaging KPIs and...
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Customer Service Operations Coordinator
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Professional English Customer Service Agent
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Fatih, Istanbul, Turkey Interstate AC Service Full timeJob DescriptionAs an English Speaking Customer Expert at Teleperformance Turkey, you will be responsible for answering calls coming to our customer experience center in accordance with standards. You will seek customer service specialists who ensure customer satisfaction by providing accurate information and quality service.Your primary duties include...
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Customer Service
3 days ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeCustomer Service | Field Operations Assistant ManagerSamsung Customer Service Department is looking for a Field Operations Assistant Manager who will be responsible for managing assigned service accounts in field operations, monitoring performance, conducting audits, and providing coaching. Additionally, this role will be a support as after-sales contact for...
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English Speaking Customer Expert
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Corporate Customers Leader
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Fatih, Istanbul, Turkey TurkNet Full timeCorporate Customers LeaderTurkNet is committed to creating an internet service that empowers everyone with first-rate access. Our team believes in the power of curiosity, creativity, and imagination, using technology to simplify and enable.We're passionate about delivering exceptional customer experiences, often lacking in our industry. We want to be the...
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Sorani Speaking Customer Expert
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Operation Leader
2 weeks ago
Fatih, Istanbul, Turkey Otokoç Otomotiv Full timeGet AI-powered advice on this job and more exclusive features.A World Full of Goodness, Success, and Innovation awaits you at Otokoç Otomotiv. If you want to be included in a World Full of Future, let's meetOtokoç Otomotiv, established in 1928 as the first investment of the Koç Group in the automotive sector, is Turkey's largest automotive retailing, car...
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Customer Service
5 days ago
Fatih, Istanbul, Turkey Evonik Group. Full timeCustomer Service / Supply Chain RepresentativeLocations: IstanbulTime Type: Full-timePosted On: 2 days agoJob Requisition ID: R3748670% Customer Service, 30% Supply Chain ResponsibilitiesRESPONSIBILITIESProvide accurate and timely information to customers before, during, and after a transaction to maintain and improve customer relationships.Work on the...
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Customer Service
5 days ago
Fatih, Istanbul, Turkey Evonik group Full timeCustomer Service / Supply Chain Representative page is loadedCustomer Service / Supply Chain RepresentativeApply locations Istanbul time type Full time posted on Posted 2 Days Ago job requisition id R3748670% Customer Service 30% Supply Chain responsibilitiesRESPONSIBILITIESProvide accurate and timely information to customers before, during, and after a...
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Customer Services Engineer
2 days ago
Fatih, Istanbul, Turkey Siemens Mobility Full timeDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...
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Customer Service I Field Operations Manager
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Customer Service I Field Operations Manager
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Fatih, Istanbul, Turkey Samsung Electronics Full timeTo be assigned in Customer Service Department, we are looking for a Field Operations Manager with below qualifications;Roles & ResponsibilitiesOverseeing the day-to-day operations of the customer service department, ensuring that Samsung customers receive top quality support and services.Partner and performance management of related companies and ensure...
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Subsidiary Customer Service Manager
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Fatih, Istanbul, Turkey ManpowerGroup Full timeWe are looking for a 'Subsidiary Customer Service Manager' for our global client in the Luxury Goods and Jewellery.This position is responsible for the department's strategy and planning, people management, and analysis, and will report to regional C-level executives and global leaders.Responsibilities:To manage and develop the activities of the Customer...
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AWS Infrastructure Services Leader
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Customer Services Technician
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Customer Services Engineer
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Fatih, Istanbul, Turkey ITH Icoserve Full timeDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...
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Customer Service Liaison
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Fatih, Istanbul, Turkey Alfa Laval Mid Europe GmbH Full timeAn experienced and organized Operations Coordinator is required to join our team and drive our service operations. As a critical link between our field service team, clients, and internal departments, your primary responsibility will be to ensure the smooth execution of service operations by effectively coordinating and dispatching field service engineers,...
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Customer Service Manager
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Fatih, Istanbul, Turkey Terminal Design Full timeTerminal Design is a leading provider of innovative solutions in the design services industry.Job SummaryWe are seeking a highly skilled Customer Service I Field Operations Manager to join our team.This role will be responsible for overseeing operations, managing global provider engagement, and driving business growth.Key ResponsibilitiesLead customer...