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IT Operations Manager
2 weeks ago
We are looking for an experienced IT Operations Manager to join our team and lead the delivery of our SoftPOS solution and payment acceptance suite.
The ideal candidate will have a strong background in IT project management, with experience in managing multiple projects simultaneously and driving financial KPIs.
You will be responsible for planning project schedules, managing project scope, prioritizing work items, and establishing service improvement activities when required.
A strong understanding of Agile methodologies, preferably experience and knowledge in Kanban Method or Scrum Framework, is essential for this role.
You will also act as an escalation point in incident, request, and change management processes, ensuring seamless communication and collaboration with internal and external stakeholders.
