
Commercial Human Resources Solutions Expert
5 days ago
At Perfetti Van Melle, we are now looking for a Sales Applications Support Consultant to join our IT Team. The role will provide exceptional technical support for our software applications, ensuring that problems are resolved efficiently and effectively.
Main Responsibilities- Work with key stakeholders (Sales, Marketing, IT, Finance, and Supply Chain) to identify automation opportunities and enhance efficiency.
- Define business processes and implement automated workflows to ensure compliance with IT governance and security policies.
- Manage Change Requests (CRs) and incidents, track post-rollout performance, and deliver user training and adoption programs for automation tools.
- Drive the adoption of AI-powered SFA solutions, including image recognition for perfect store execution, route optimization, and AI-driven sales recommendations.
- Leverage machine learning algorithms to enhance customer segmentation and trade promotion effectiveness.
- Bachelor's or Master's degree in Computer Science, IT, Business Administration, or related fields.
- 8+ years of experience in Sales Technology, IT Project Management, or Digital Transformation in the FMCG sector.
- Expertise in AI-enabled SFA platforms, Secondary Sales Management, and Perfect Store Execution.
- Strong knowledge of cloud-based sales automation solutions (SAP S/4 HANA, SFA Image processing solutions, or similar tools).
We offer benefit programs that support our team members' goals and well-being at Perfetti Van Melle. Join us today as a Sales Applications Support Consultant.
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