Technical Service Lead

6 days ago


Fatih, Istanbul, Turkey Vodafone Full time

At Vodafone, we're seeking a skilled Technical Service Lead to oversee the delivery of our Value Added Services (VAS) products and services. As a key member of our operations team, you'll be responsible for ensuring that all 7/24 Level 2 Operations are performed in a proactive manner, including Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity Management, Service Network Management, Technical Contract Management, Service Opex Management, Service Incident Management, and Service Problem Management.

The ideal candidate will have significant experience in Telecommunication, IT, and VAS concepts, as well as expertise in Data Services and Messaging Services, TCP/IP networking, Java, .NET Applications, Management & Debugging Tools, application servers, databases, monitoring tools, and UNIX/Linux Shell Scripting. A strong command of English and excellent team player skills are also essential.

Key Responsibilities:

  • Ensure service delivery meets business and operational standards
  • Implement correct measurement of capacity demands
  • Maintain close relationships with respective departments
  • Lead micro groups and projects

What You'll Need:

  • Significant experience in Telecommunication, IT, and VAS concepts
  • Expertise in Data Services and Messaging Services
  • TCP/IP networking knowledge
  • Java, .NET Applications, Management & Debugging Tools expertise
  • Application server, database, and monitoring tool experience
  • UNIX/Linux Shell Scripting skills

  • IT Technical Lead

    2 days ago


    Fatih, Istanbul, Turkey Orion Innovation Full time

    Senior IT Technical LeadWe are seeking a seasoned Senior IT Technical Lead to join our team at Orion Innovation. As a key member of our leadership team, you will be responsible for leading and mentoring our engineering team to design and implement scalable cloud infrastructure solutions using AWS services.The ideal candidate will have extensive knowledge of...


  • Fatih, Istanbul, Turkey Medtronic Full time

    We're looking for a skilled technical professional to join our team as a Technical Services Manager. In this exciting role, you'll lead a team of experts responsible for maintaining, troubleshooting, and calibrating our equipment, components, devices, or systems.About the RoleYou will be based in our Gebze office, working full-time to oversee the delivery of...

  • Technical Lead

    1 week ago


    Fatih, Istanbul, Turkey Klink Finance Full time

    Our Technical LeadWe are seeking a highly experienced Technical Lead to join our team and help us drive the technical direction of our platform.As a Technical Lead, you will be responsible for overseeing the development of our platform, ensuring that it meets the highest standards of quality and performance.Your Responsibilities:You will oversee the...


  • Fatih, Istanbul, Turkey ITH Icoserve Full time

    ITH IcoserveAt ITH Icoserve, we are passionate about pushing the boundaries of what's possible in healthcare. Our team of highly dedicated employees across more than 70 countries works together to improve people's lives around the world.As a Customer Services Engineer, you will play a critical role in our global team, working closely with colleagues to...


  • Fatih, Istanbul, Turkey ITH Icoserve Full time

    About the Role:At ITH Icoserve, we're seeking a skilled Technical Service Specialist to join our team. As a key member of our service delivery team, you'll be responsible for installing, repairing, maintaining, and updating medical devices in your assigned region.Key Responsibilities:You will perform technical service operations, including installation,...

  • Team Lead

    1 week ago


    Fatih, Istanbul, Turkey Wide and Wise Talent Partner Full time

    About the RoleWe are seeking an experienced Team Lead - Financial Services to join our team at Wide and Wise Talent Partner. As a Team Lead, you will be responsible for leading our financial services team and ensuring that all financial tasks are completed accurately and efficiently.The ideal candidate will have a proven track record of success in a similar...


  • Fatih, Istanbul, Turkey YIZUMI Full time

    About the RoleThis position offers an exciting opportunity to work as a Technical Service Consultant with YIZUMI.As a consultant, you will play a key role in delivering high-quality after-sales service to our customers.Your primary responsibilities will include:Handling customer inquiries and resolving technical issues.Providing training and guidance to...


  • Fatih, Istanbul, Turkey NAYAK Aircraft Service GmbH & Co. KG Full time

    We are seeking an Aircraft Technical Operations Manager to lead our maintenance team at Nayak Aircraft Services. The successful candidate will be responsible for managing the maintenance process, supervising staff, and ensuring the airworthiness of our fleet.The ideal candidate will have:Leadership and management experience.Strong organizational and...


  • Fatih, Istanbul, Turkey Medtronic Full time

    We are a company that inspires innovation, driven by a mission to alleviate pain, restore health, and extend life. As a Technical Services Expert, you will play a critical role in delivering exceptional customer experiences through expert technical support.About the RoleYou will be responsible for providing technical assistance to customers, troubleshooting...


  • Fatih, Istanbul, Turkey Yazara Full time

    About the RoleWe are seeking a skilled Technical Project Lead to oversee the successful implementation of our SoftPOS solution and payment acceptance suite. This role requires strong leadership and project management skills, with experience in managing customer projects and driving financial KPIs.The ideal candidate will have a deep understanding of SDLC...


  • Fatih, Istanbul, Turkey Bid Agency Full time

    Job DescriptionBid Agency is seeking a dedicated IT Support Technician to join our team.The ideal candidate will possess 3 years of experience as a field service representative or in a similar role, with expertise in managing and preserving technical equipment. Critical thinking and problem-solving skills are essential, as well as effective time-management...

  • Technical Lead

    2 days ago


    Fatih, Istanbul, Turkey Papara Full time

    Company OverviewPapara is a leading fintech company based in Turkey, serving over 21 million users with fast, simple, affordable, and fun financial services. Our mission is to create the best financial experience for our users.


  • Fatih, Istanbul, Turkey Orange SA Full time

    About the RoleJob SummaryWe are seeking a highly skilled Technical Solutions Lead to join our team at Orange Business International. As a key member of our digital infrastructure team, you will be responsible for designing and implementing innovative digital solutions using various cloud platforms such as AWS, Azure, or Google Cloud.About YouYou will have a...


  • Fatih, Istanbul, Turkey Turkish Technology Full time

    We empower our people to grow and be challenged in a dynamic environment.About Turkish Airlines TechnologyOur team combines creativity, innovation, and technical expertise to push boundaries in the aviation industry.We leverage cutting-edge technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity, and blockchain to...


  • Fatih, Istanbul, Turkey TDG Türkiye Full time

    Job DescriptionWe are looking for a skilled IT Support Specialist to join our team at TDG Türkiye. As an IT Support Specialist, you will be responsible for providing technical support and maintenance services to our staff.Provide technical support and maintenance services to staff.Maintain and troubleshoot computer systems and networks.Develop and implement...


  • Fatih, Istanbul, Turkey Amazon Full time

    Key ResponsibilitiesDesign, build, and modernize applications, software, and services on the AWS platform.Partner with sales teams, marketing organizations, and global services groups to craft highly scalable, flexible, and resilient cloud architectures.Communicate complex ideas to non-technical audiences and convey the value of AWS to customers.Architect or...


  • Fatih, Istanbul, Turkey YIZUMI Full time

    Get AI-powered advice on this job and more exclusive features.Job ResponsibilitiesActively participate in all kinds of training organized by the company to improve after-sales service ability and service quality;In accordance with the company's norms and requirements, provide timely and effective after-sales service support for customers;Handle online and...


  • Fatih, Istanbul, Turkey BARN arch. Full time

    BARN arch is a leading architecture firm that offers exciting opportunities for experienced professionals. As a Senior Architect, you will be responsible for leading architectural projects from conception to completion and working closely with our clients to deliver exceptional results.About the CompanyBARN arch is a renowned architecture firm with a strong...


  • Fatih, Istanbul, Turkey TalentWay Consultancy Full time

    Job Summary:We're seeking a seasoned Customer Experience Director to lead our customer service efforts in Istanbul. As a key member of our team, you'll be responsible for driving customer service excellence, developing a comprehensive customer service strategy, and leading a high-performing customer care team.Main Responsibilities:Customer Service Strategy:...


  • Fatih, Istanbul, Turkey Vestas Full time

    As a Wind Turbine Service Lead at Vestas, you will play a key role in servicing aftermarket customers and managing service contracts, driving growth and success within the company's Service Unit.Key ResponsibilitiesDevelop and maintain strong relationships with existing customers to ensure renewal of service contractsDefine a common strategy with Area...