
Commercial Collections Specialist
5 days ago
Job Summary
- This role involves tracking accounts receivables and collections on an ongoing basis, including customer portfolio management, risk assessment, and dispute resolution.
Key Responsibilities
- Responsible for making daily collection calls, sending dunning letters, and dealing with customer queries and disputes.
- Perform regular reconciliations with customers, monitor changes in customer risk profile, and prepare reports to inform management.
- Process post-dated cheques and liaise with third parties and customers.
- Support improving order-to-cash process and trace receivable or customer master data related issues.
- Produce routine or ad-hoc reports and make summaries for management when required.
Requirements
- University degree in Business Administration, Economics or Finance.
- At least 3 years of experience in credit risk management and collection functions.
- Excellent communication and interpersonal skills.
- Good command of English and Turkish, proficiency in MS Office applications, and programming/coding skills as an asset.
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