
Selling Partner Support Associate
2 days ago
About the Job
We are seeking a highly motivated and customer-focused individual to join our Selling Partner Support team as a Selling Partner Support Associate. As a key member of our team, you will be responsible for providing exceptional support to our Selling Partners, helping them resolve technical, operational, and process issues.
Your Key Responsibilities:
- Provide timely and effective support to Selling Partners via phone, email, and chat
- Manage high volumes of communications and ensure prompt resolution of customer issues
- Collaborate with cross-functional teams to identify and implement solutions to improve customer experience
- Foster strong relationships with Selling Partners and promote a positive customer service experience
- Stay up-to-date with product knowledge and technical expertise to provide accurate solutions
What You'll Need:
- 1+ years of customer service experience
- Excellent verbal and written communication skills
- Proficiency in English and French language
- Ability to work in a fast-paced environment and adapt to change effectively
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