Selling Partner Support Associate

2 days ago


Fatih, Istanbul, Turkey Amazon Full time

About the Job

We are seeking a highly motivated and customer-focused individual to join our Selling Partner Support team as a Selling Partner Support Associate. As a key member of our team, you will be responsible for providing exceptional support to our Selling Partners, helping them resolve technical, operational, and process issues.

Your Key Responsibilities:

  • Provide timely and effective support to Selling Partners via phone, email, and chat
  • Manage high volumes of communications and ensure prompt resolution of customer issues
  • Collaborate with cross-functional teams to identify and implement solutions to improve customer experience
  • Foster strong relationships with Selling Partners and promote a positive customer service experience
  • Stay up-to-date with product knowledge and technical expertise to provide accurate solutions

What You'll Need:

  • 1+ years of customer service experience
  • Excellent verbal and written communication skills
  • Proficiency in English and French language
  • Ability to work in a fast-paced environment and adapt to change effectively


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