
Dealer Services Director
1 day ago
We are looking for a talented Dealer Services Director to join our Commercial Operations Team. In this role, you will be responsible for leading the development of sales strategies and tactics to drive performance and customer satisfaction across our dealership network.
As a key member of our team, you will work closely with dealerships to achieve Sales, Service targets and develop cross-functional Development Action Plans to enhance sales volume quality and quantity. You will also engage in proactive lead generation activities and identify new business opportunities to drive growth and improvement within the team.
Main Responsibilities:
- Lead the development of sales strategies and tactics to drive performance and customer satisfaction
- Work closely with dealerships to achieve Sales, Service targets and develop cross-functional Development Action Plans
- Engage in proactive lead generation activities to identify new business opportunities
- Ensure accuracy of all reports and paperwork and submit them to required deadlines
- Participate in required trainings, sales meetings, events, and follow Volvo sales processes
To succeed in this role, you will need a Bachelor's Degree in Business Management, Economics, Engineering, or a related field and 2-3 years business/dealer management experience (in an automotive or dealer setting is a bonus). You must have proficient communication skills in English & Turkish, no constraints to travel domestically and internationally, strong skills in working with numbers and analyzing data, good knowledge of Microsoft Office (Excel, PowerPoint, Word & Outlook), and a valid Driving License.
You should be an open-minded person with strong communication skills and the ability to build long-term relationships. You must have an excellent attention to detail and be committed to delivery and performance, together with good analytical decision-making skills.
This is an exciting opportunity to join our team and contribute to the success of Volvo Cars. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply.
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Industrial Service Director
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Industrial Service Market Director
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Industrial Service Market Director
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