Trade Support Specialist

5 days ago


Fatih, Istanbul, Turkey Page Mechanical Group, Inc. Full time
Job Description

The ideal candidate will be responsible for providing exceptional customer experiences while managing the logistical flow and aspects of sales support operations. This role involves coordinating order fulfillment, managing sales support activities, coordinating logistics with internal teams, resolving inquiries, and ensuring the smooth flow of trade operations.

Key Responsibilities
  • Customer Service:
  1. Respond promptly to customer inquiries via email, phone, and other channels.
  2. Provide support solutions for sales, logistics, and basic financial matters to ensure customer satisfaction.
Sales Support & Reporting:
  1. Assist the sales team in preparing quotes and handling customer accounts.
  2. Analyze sales data and provide insights to enhance customer retention and satisfaction.
  3. Support Sales Managers and Account Managers with excellent ability to multitask and prioritize in a fast-paced trade environment.
  4. Maintain detailed records of customer interactions, orders, and logistics operations.
  5. Generate regular reports on customer service metrics, basic financial, and logistics performance.
Order Management:
  1. Process and track customer orders, ensuring accuracy and timely delivery.
  2. Monitor order status and resolve any issues related to delays, inventory, or shipping.
  3. Collaborate with internal teams locally and globally (sales, warehouse, logistics, custom broker) to fulfill customer orders.
Logistics Coordination:
  1. Oversee shipment planning, tracking, and delivery schedules.
  2. Work with freight forwarders, carriers, and custom brokers to inform clients accordingly.
  3. Ensure all shipping documentation (e.g., invoices, customs forms) is accurate and compliant with regulations.


  • Fatih, Istanbul, Turkey Devexperts LLC Full time

    Infrastructure Support Specialist Job DescriptionWe are seeking a highly skilled Infrastructure Support Specialist to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining complex trading platforms.You will work closely with developers to ensure seamless integration and deployment of...


  • Fatih, Istanbul, Turkey Bird & Bird Full time

    Job DescriptionThis role provides day-to-day support to the International Brand Management practice at Bird & Bird, working with a team of Trademark Specialists in London.About the RoleAs an Administrative Support Specialist, you will be responsible for reviewing incoming and outgoing correspondence, updating IP software databases, and implementing standard...


  • Fatih, Istanbul, Turkey Page Mechanical Group, Inc. Full time

    At Page Mechanical Group, Inc., we are committed to delivering exceptional customer experiences through our Logistics Support Specialists.This role plays a crucial part in ensuring the smooth flow of trade operations by managing the logistical flow and aspects of sales support operations.Main Responsibilities:Coordinate order fulfillment and manage sales...


  • Fatih, Istanbul, Turkey BAYEGAN Dıs Tic A.S Full time

    Perform and report financial operations related to trade finance.Communicate and coordinate with banks, managing all trade finance operations, including loan processes.Issue Letters of Credit (LCs), Standby Letters of Credit (SBLCs), Letters of Guarantee (LGs), and Tender/Performance Bonds.Negotiate preferential terms and conditions with banks.Check and...


  • Fatih, Istanbul, Turkey Pernod Ricard España SA Full time

    Job Description:The Trade Marketing Management Trainee will play a key role in supporting the achievement of targets within the Off-Trade and Modern Off Trade channels. The successful candidate will be involved in understanding and driving trade marketing strategies, developing promotions, and analyzing business performance.Main Responsibilities:Design and...


  • Fatih, Istanbul, Turkey Deutsche Bank Full time

    Job Title: Institutional Cash and Trade (ICT) Junior Sales Specialist – TurkeyCorporate Title: Associate / Assistant Vice PresidentLocation: TürkiyeOverview [Business/Role Specific Description]Institutional Cash and Trade (ICT) is a global business which is regionally organized with dedicated staff for originating and facilitating cash management and...


  • Fatih, Istanbul, Turkey Bank of America Full time

    Job Description:This hybrid role is responsible for ensuring the identification, escalation, and timely mitigation of compliance and electronic trading operational risks in the country, aligning with global policies and standard operating procedures.Key Responsibilities:Provide Electronic Trading COR Coverage for Electronic Trading activities, both in Turkey...


  • Fatih, Istanbul, Turkey Sanipak Full time

    Job DescriptionSanipak, a leading FMCG company, is seeking an experienced Trade Marketing Specialist to join our team. As a key member of our sales department, you will be responsible for developing and executing trade marketing plans to drive business growth.The successful candidate will have a strong understanding of the FMCG industry, with a minimum of 2...


  • Fatih, Istanbul, Turkey Trive Full time

    Trive Financial Holdings, based in the Netherlands, is a conglomerate providing global financial services and credit services through its wholly owned subsidiaries, namely Trive Investment B.V. and Trive Credit B.V.Trive Investment BV provides financial services in Europe through its proprietary multi-asset investment platform and has wholly-owned...


  • Fatih, Istanbul, Turkey Sanipak Full time

    Trade Marketing Specialist - Sanipak ProfessionalSanipak has more than 1600 employees. We export our leading brands such as OK, Solo, Selpak, UniBaby and our most preferred brands in the cleaning papers, personal care, home care, baby care and out-of-home categories to more than 80 countries in 5 continents.What do we expect from our new team...

  • Trade Mark

    3 days ago


    Fatih, Istanbul, Turkey Bird & Bird Full time

    Provide day-to-day support such as data entry support and administrative assistance to the International Brand Management (Trade Mark) practice, working with a London based team of Trademark Specialists.This role is ideal for career starters and individuals who are aiming to work within an international company as part of our Turkish based team and...


  • Fatih, Istanbul, Turkey American President Lines Full time

    Job DescriptionWe are seeking a skilled professional to join our team as a Global Trade Specialist. In this role, you will be responsible for developing and managing customer portfolios related to out-of-gauge and breakbulk shipments. You will identify commercial market opportunities and prospects, maintain existing customers, and find new customers/business...


  • Fatih, Istanbul, Turkey Akenerji Full time

    About the Role:Akenerji seeks a results-driven Senior Power Trader to join our team. The successful applicant will be responsible for trading on behalf of the company in the highly competitive European Energy Exchange and Turkish market.The ideal candidate will have a strong background in mathematics, statistics, or a related field, with a proven track...


  • Fatih, Istanbul, Turkey Trive Full time

    Treasury and Trading Role OverviewDevelop and implement effective treasury and trading policies, ensuring robust risk management and compliance.Analyze portfolio performance, providing regular updates to senior management and stakeholders.Create and review comprehensive trading reports, including market impact analysis and client flow insights.Assist in...


  • Fatih, Istanbul, Turkey Sanovel İlaç Full time

    Get AI-powered advice on this job and more exclusive features.This position works at HQ in Istanbul location in the Foreign Trade team.ResponsibilitiesSupporting import & export purchasing activities of all kinds, in order to fulfill internal customer needs in a timely and effective manner,Working with Planning and Purchasing departments to ensure...


  • Fatih, Istanbul, Turkey Puratos Full time

    At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie, and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.We are more than 10,000...


  • Fatih, Istanbul, Turkey Page Mechanical Group, Inc. Full time

    Page Mechanical Group, Inc. is a leader in providing end-to-end supply chain solutions to manufacturers across industries.This Trade Operations Associate role is responsible for managing the logistical flow and aspects of sales support operations.Key Responsibilities:Manage sales support activities and ensure the smooth flow of trade operations.Coordinate...


  • Fatih, Istanbul, Turkey Fersol Full time

    Fersol: A Global Player in PetrochemicalsWe are Fersol, a leading International Trading Company based in Istanbul, Turkey. Our expertise lies in trading petrochemicals globally, collaborating with various suppliers.Job DescriptionThis key role focuses on managing all finance-related activities within our Turkish trading house. Responsibilities...


  • Fatih, Istanbul, Turkey Asseco Poland S.A Full time

    Technical Support SpecialistWhat we do?We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants.Payten Turkey is looking for a Technical Support Specialist for its Payment Gateway Unit for our Maslak İTÜ office.About Us: PaytenWe are looking for a skilled and highly...


  • Fatih, Istanbul, Turkey GE Healthcare Full time

    Job DescriptionWe are seeking a highly skilled Sales Support Specialist to join our team at GE HealthCare. In this role, you will be responsible for providing administrative support to the sales team, including coordinating the tendering process, preparing contracts and bids, and managing dealer and trader processes.As a Sales Support Specialist, you will...