Hardware and Software Technical Support

1 day ago


Fatih, Istanbul, Turkey Michael Page Türkiye Full time
Key Responsibilities:
  • Provide Direct Support: Assist customers with setting up hardware or software, troubleshoot connectivity/data access problems, and answer questions about hardware or software.
  • Support Installations: Perform pre-site installation inspections, workflow analysis, design, coordinate, and project manage installations.
  • Software Installation and Configuration: Support/perform software-related installation and configure software in equipment and associated peripherals.
  • Training and Coaching: Provide expert knowledge to FSEs, distributors, customers, and their IT departments on configuration, operation, maintenance, and first-line troubleshooting of instruments/machines/equipment and associated automation IT infrastructure.


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