
Product Expert for Technical Support
2 days ago
Are you passionate about delivering exceptional customer experiences? Do you want to join a dynamic team that's shaping the future of customer interactions?
About InsiderWe're a B2B SaaS company that connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. Our platform is used by 1200+ brands from high-growth startups to Fortune 500 companies.
Job Description- As a Technical Support Engineer, you'll be part of our Operational Excellence Team, supporting partners using our products and services.
- You'll work closely with our Product Team to decrease customization efforts and optimize technical and service support processes.
- Bachelor's Degree in software development related fields (Computer Engineering, Computer Science, Programming, MIS, etc.).
- Experience in supporting a software product, ideally in SaaS or with Software Development teams.
- Fluency in written and verbal English and Turkish.
- High sense of responsibility and accountability, ability to provide timely responses and follow up systematically.
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Automotive Technical Support Expert
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Fatih, Istanbul, Turkey Insider Full timeWe are a B2B SaaS company driving growth for our clients worldwide. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have achieved unicorn status, unlocking $200M in CARR, and are recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and...
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