Service Delivery Expert

11 hours ago


Fatih, Istanbul, Turkey Alfa Laval Corporate AB Full time

Alfa Laval Corporate AB is a dynamic and innovative work environment, shaping a more resourceful, less wasteful world. We drive innovation and progress in vital areas, including energy, food, water, and shipping.

We are seeking a Service Delivery Expert to join our team in Turkey. The ideal candidate will be responsible for delivering exceptional technical support and service to our clients in the land-based sector, ensuring optimal performance of Alfa Laval equipment and systems.

Key Responsibilities:

  1. Perform installation, commissioning, and maintenance of Alfa Laval equipment at customer sites.
  2. Provide troubleshooting support and resolve technical issues in a timely manner.
  3. Conduct routine inspections and preventative maintenance to ensure operational efficiency.
  4. Train customers on the proper use and maintenance of Alfa Laval products.
  5. Collaborate with the sales team to identify opportunities for service upgrades and improvements.
  6. Maintain accurate documentation of service activities, including reports and customer interactions.
  7. Ensure compliance with safety regulations and company policies during all service operations.

Qualifications:

  1. Bachelor's degree in Engineering (Mechanical, Mechatronics, or related field) or equivalent experience.
  2. Proven experience in field service engineering, preferably in the industrial equipment sector / rotating equipment (Decanter & Separator).
  3. Strong technical skills and knowledge of mechanical and electrical systems.
  4. Excellent problem-solving abilities and attention to detail.
  5. Strong communication and interpersonal skills to effectively engage with customers and team members.
  6. Ability to work independently and manage multiple tasks efficiently.
  7. Willingness to travel frequently within Turkey.


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